At a Glance
- Tasks: Be the go-to person for students, managing accommodation and handling inquiries.
- Company: RGIT Australia, a supportive environment for student success.
- Benefits: 25 days holiday, bank holidays, and a full-time role with great work-life balance.
- Other info: Join a dynamic team and enjoy a fulfilling career in student support.
- Why this job: Make a difference in students' lives while developing your customer service skills.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 25000 - 32000 € per year.
RGIT Australia is seeking a full-time Customer Services Advisor based in New Cross, England. In this role, you will be the first point of contact for students, managing accommodation operations, handling inquiries, and assisting with administrative tasks.
Ideal candidates will have a background in customer service, strong communication skills, and proficiency in Microsoft Office. This position offers 25 days of holiday plus bank holidays and requires working 37.5 hours per week.
Student Housing Support Specialist employer: RGIT Australia
RGIT Australia is an excellent employer that prioritises the well-being and development of its employees. With a supportive work culture, generous holiday allowance, and opportunities for professional growth, you will thrive in a dynamic environment dedicated to enhancing student experiences. Located in New Cross, England, our team enjoys a vibrant community atmosphere, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Student Housing Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or customer service field. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for those interviews! Research RGIT Australia and think about how your skills in customer service and communication can shine in the role of Student Housing Support Specialist.
✨Tip Number 3
Show off your Microsoft Office skills! During interviews, be ready to discuss how you've used these tools in past roles to manage tasks efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Student Housing Support Specialist
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've handled inquiries and supported students in the past, so share specific examples that showcase your skills.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to the role. Mention how your background aligns with the responsibilities of a Student Housing Support Specialist.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RGIT Australia
✨Know Your Stuff
Before the interview, make sure you understand RGIT Australia's mission and values. Familiarise yourself with their approach to student housing and customer service. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Student Housing Support Specialist, strong communication is key. Prepare examples from your past experiences where you effectively handled inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Get Comfortable with Microsoft Office
Since proficiency in Microsoft Office is a requirement, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, whether it's managing spreadsheets or creating presentations. This will demonstrate your readiness for the administrative tasks involved.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in student accommodation, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
