At a Glance
- Tasks: Support stores, drive sales, and ensure operational excellence across your territory.
- Company: Join Würth, a leader in trade customer support with a collaborative culture.
- Benefits: Enjoy a company car, performance bonuses, and generous holiday allowance.
- Other info: Dynamic role with ongoing training and clear career progression opportunities.
- Why this job: Make a real impact by building capable teams and enhancing customer service.
- Qualifications: Experience in trade customer support and strong teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Regional, supporting Coventry, Warrington & Manchester stores
We are seeking a store support with solid trade customer experience and a collaborative, hands-on approach. Will oversee stores within your territory and, where applicable, provide field sales support to the Regional Sales Manager across unassigned areas. You will support standards, and talent development within your stores, reporting directly to the Regional Sales Manager.
Key Responsibilities
- Support the RSM to achieve operational excellence across all assigned stores, maintaining full compliance with company policies and strategic objectives.
- Support vacant sales territories by visiting customers and driving sales within the RSM’s region.
- Complete regular store visit reports and deliver accurate, timely reporting after each store visit.
- Support the RSM with cover so they can conduct one-to-one meetings with Store Managers.
- Highlight to the RSM underperformance.
- Support Store Managers to achieve KPIs, and maintain an excellent standard of customer service.
- Provide store cover during holidays, sickness, or vacancies, including opening, closing, and daily store duties when required.
- Actively contribute to business development through local customer engagement and proactive outreach.
- Maintain high standards of stock management, order processes, store presentation, and security response.
- Identify any safety, security, or compliance concerns.
- Work collaboratively with regional functions including sales force.
- Support wider business priorities across the region where additional coverage is needed.
- Manage daily operations, including holidays and sickness, with responsibility for store managers reporting and acting as the first line of contact.
Why This Role Matters
As a key part of our regional structure, you will help build capable teams, deliver consistent standards, and strengthen the Würth presence across your territory.
What We Offer
- Company car, tablet & mobile phone.
- Performance-linked bonus.
- 23 days holiday, increasing to 28 days with service.
- Monday-Friday working pattern.
- Ongoing training, development, and clear career progression.
- HealthCare Plan — contributions towards dental, optical, and therapy treatments.
Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group.
Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.
Territory Support Manager in Stoke-on-Trent employer: RGIT Australia
Würth Group is an exceptional employer that prioritises employee growth and development, offering ongoing training and clear career progression opportunities. With a supportive work culture that values collaboration and operational excellence, employees enjoy a range of benefits including a company car, performance-linked bonuses, and a comprehensive healthcare plan. Located in the Midlands, this role provides a unique chance to make a significant impact across multiple stores while enjoying a healthy work-life balance with a Monday-Friday schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Territory Support Manager in Stoke-on-Trent
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to RGIT Australia as a field sales pro!
✨Scout Out the Competition
Research potential competitors for RGIT Australia and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up RGIT Australia’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Territory Support Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at RGIT Australia, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at RGIT Australia, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at RGIT Australia.
How to prepare for a job interview at RGIT Australia
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that RGIT Australia offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in RGIT Australia but also helps you get a feel for whether you’d thrive in that environment.
