At a Glance
- Tasks: Drive and deliver goods for our charity shops, ensuring top-notch customer service.
- Company: Join Katharine House Hospice, a compassionate charity making a real difference in the community.
- Benefits: Enjoy 33 days annual leave, healthcare benefits, and training opportunities.
- Other info: Flexible hours and a chance to grow within a supportive environment.
- Why this job: Be part of a team that supports those in need while gaining valuable experience.
- Qualifications: Must be over 25 with a full driving licence and a positive attitude.
The predicted salary is between 10040 - 10040 € per year.
Part‑time Permanent Employee
Posted 14 May 2026
Job Type: Part‑time, 15 hours per week
Location: Staffordshire
Salary: £10,040.00 actual per annum, £25,100.00 per annum Full time equivalent
Must be fully flexible Monday to Friday and may include working on a Saturday or Sunday for events.
Telephone Interview date: 4th June 2026
Face‑to‑Face Interview date: 10th June 2026
Are you a highly motivated, dynamic individual who can work on their own initiative? We need a driver to support our shops transporting goods and furniture in the most efficient manner.
About us
We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people – so much so, it’s one of our three key values as a charity.
The role
As our Retail Driver, you'll play a vital role in supporting the whole team, who in turn support the whole charity. You will be helping us to deliver first‑class customer service and maintain shop standards ensuring consistently high standards in the services we offer being the face of our charity with the public.
The post holder will be a member of the driver team required to provide an efficient and reliable furniture/stock delivery/collection and transfer service to all retail outlets, the Hospice, Priestly Court and donors/customers in accordance with Katharine House and its associated partners policies and procedures. This is a physically demanding position working across busy charity retail superstores, which will include lifting and carrying bags, boxes and items of furniture on a daily basis.
What we offer:
- Annual leave: 33 days per annum, which includes bank holidays (pro rata for part‑time), increasing after 5 and 10 years’ service.
- We match contributions up to 7% to a Aegon scheme.
- If you’re currently contributing to the NHS Pension scheme you can continue to do so.
- Reassurance should the worst happen: 2 x salary to your family.
- Employee assistance programme providing support for your wellbeing.
- Training and development opportunities for continuous learning and professional growth.
- Occupational sick pay to support during times of illness.
- Healthcare cash benefit plan: Contributory plan to help cover health-related expenses.
- Free parking.
Skills and experience
We’re looking for someone who is professional and approachable and has:
- Experience or an interest in retail/logistics.
- A positive ‘can do’ attitude.
- The ability to multi‑task.
- Good geographical knowledge of work area.
- Over 25 years old with full driving licence (no more than 6 points) – for insurance purposes.
Join us and make a difference
If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.
Mission
“We help local adults with complex, progressive illnesses from diagnosis to the end of life through free, high‑quality, specialist palliative care, advice and guidance, and we support those close to them.”
Purpose and impact
Katharine House Hospice provides all its services free of charge to patients and their families and in order to do this, funds need to be raised. The Retail Department plays a key role in support of this by the income it raises through the sale of donated items and other merchandising.
Core Responsibilities
Overall Objectives:
- The transport system operates in the most efficient and cost‑effective way.
- The highest standards of professional and courteous customer service at all times.
- Company policies and procedures are adhered to.
Key Specific Tasks and Responsibilities:
- Ensure vehicles are roadworthy/clean and faults are promptly reported.
- Ensure efficient and timely collection/delivery of goods as required in the daily work schedule.
- Work as a team with co‑driver and wider team as required.
- Maximise gift aiding of donated goods ensuring compliance to procedure.
- Encourage members of the public to support shops by donating goods to sell.
- Ensure customer/staff complaints/comments are promptly reported.
- Maintain regular contact with Shop Base/Transport Office.
Appearance:
Maintain a good standard of visual presentation. Wear Katharine House uniform as required.
Health and Safety/Security:
- Comply with current H&S Legislation and Katharine House H&S Policy and Procedures.
- Observe safe driving standards/wearing of seat belts and correct use of equipment.
- Promptly report accidents/incidents.
- Wear Personal Protective Equipment at all required times.
- Ensure vehicles are clean inside and out and maintenance and H&S issues are promptly reported.
- Adhere to driver policy guidelines.
- Ensure vehicles are secure whenever left unattended.
Administration:
Ensure all administration tasks requested by Line Management are completed on time.
Other Tasks and Responsibilities:
- Attend training courses as required.
- Undertake any reasonable requests in the interests of the continued success of Katharine House Retail.
- Don’t do anything to bring the name of Katharine House Hospice into disrepute.
- Develop and maintain geographical knowledge of Staffordshire.
- Transfer stock and furniture to different stores/designated locations.
- Undertake House Clearances.
Qualifications/Experience:
- Driving licence with no more than 6 points.
- Experience in at least one of the following areas essential: retail, wholesale, warehousing.
- Available to work flexible hours to meet the demands of the business.
- Physical ability to regularly lift heavy goods, such as heavy furniture, with assistance.
Company Overview
Katharine House Hospice’s aim is to enable people with incurable illnesses to live life as fully as possible and make the most of the time that they have, as well as supporting their loved ones. Our care is free and provided where and when it is needed most – in the community, at home, or at our hospice.
Retail Transport Drive in Stafford employer: RGIT Australia
At Katharine House Hospice, we pride ourselves on being an exceptional employer that values our team members as integral to our mission of providing compassionate care. Located in Staffordshire, we offer a supportive work culture with generous benefits including 33 days of annual leave, a robust pension scheme, and continuous training opportunities, all while making a meaningful impact in the community. Join us as a Retail Driver and be part of a dedicated team that not only supports our charity's operations but also contributes to the well-being of those affected by progressive illnesses.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Transport Drive in Stafford
✨Tip Number 1
Get to know the charity! Research Katharine House Hospice and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Practice makes perfect! Before your telephone and face-to-face interviews, run through common questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences that highlight your ability to multi-task and provide excellent customer service. These stories will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a quick thank-you email expressing your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and the charity's work.
We think you need these skills to ace Retail Transport Drive in Stafford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you care about the mission of Katharine House Hospice and how you can contribute to our community.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or logistics. We’re looking for someone who can multi-task and has a positive attitude, so don’t forget to showcase those skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us get a good sense of who you are quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at RGIT Australia
✨Know the Charity Inside Out
Before your interview, take some time to research Katharine House Hospice. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their goals.
✨Demonstrate Your Driving Skills
Since this role requires a full driving licence and good geographical knowledge, be prepared to discuss your driving experience. Share specific examples of how you've navigated challenging routes or managed deliveries efficiently in the past.
✨Showcase Your Customer Service Skills
As a Retail Driver, you'll be the face of the charity. Think of instances where you've provided excellent customer service, especially in retail or logistics. Highlight your ability to handle complaints and maintain a positive attitude, even under pressure.
✨Prepare for Physical Demands
This job is physically demanding, so be ready to discuss your ability to lift and carry heavy items. You might want to mention any relevant experience you have with similar tasks, as well as your commitment to health and safety practices while on the job.
