At a Glance
- Tasks: Deliver top-notch customer service and maintain shop standards in a dynamic retail environment.
- Company: Join Katharine House Hospice, a charity making a real difference in the community.
- Benefits: Enjoy 33 days annual leave, pension matching, and training opportunities.
- Other info: Flexible hours with a supportive team and opportunities for personal growth.
- Why this job: Be part of a compassionate team while gaining valuable retail experience.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 20800 - 24960 £ per year.
Part‑time Permanent Employee.
Job Type: Part‑time, 15 hours per week (3 × 5 hour shifts)
Location: Cannock
Salary: £9,941.60 actual per annum (15 hours), £24,854.00 per annum full‑time equivalent
Flexibility: Must be fully flexible over 7 days, including working Saturdays and/or Sundays.
Application deadline: Friday 26th June (may close earlier if oversubscribed)
About Us
We are Katharine House Hospice, a charity dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible.
Responsibilities
- Providing excellent customer service and resolving complaints.
- Keeping up to date with special promotions and setting up displays.
- Greeting customers, assisting shoppers, and encouraging Gift Aid donations.
- Processing cash and card payments.
- Receiving, storing, and stocking delivery of stock, including heavy items.
- Maintaining a high standard of presentation and housekeeping.
- Ensuring safe use of equipment and compliance with health and safety policies.
- Handling administration, banking, and security procedures.
- Traveling to other premises for training or support as required.
Benefits
- Annual leave: 33 days per annum, including bank holidays (pro‑rata for part‑time).
- Employer match to pension scheme up to 7%.
- Two‑salary pension provision.
- Employee assistance program.
- Training and development opportunities.
- Healthcare cash benefit plan.
Qualifications and Experience
None required. Desired background includes:
- Retail experience or interest.
- Positive, can‑do attitude.
Key Competencies and Skills
- Professional and approachable demeanor.
- Effective communication and interpersonal skills.
- Confidence in dealing with the public.
- Physical fitness for lifting and moving large items.
- Team player, flexible, and reliable.
- Ability to use a till and understand H&S legislation.
- Own adequate, insured, roadworthy vehicle (desirable).
Training and Induction
- Attend induction training at the Hospice.
- Participate in all statutory training and wear required PPE.
- Complete any further training related to the role.
Company Overview
Katharine House Hospice aims to enable people with incurable illnesses to live life as fully as possible. The hospice is free and caring services are provided in the community, at home, or at the hospice.
EEO Statement
We provide equal employment opportunities for all job applicants and employees. We do not discriminate on the basis of age, race, gender, sexual orientation, religion, disability, or any other characteristic protected by law.
Retail Assistant - Cannock in Stafford employer: RGIT Australia
At Katharine House Hospice, we pride ourselves on being an exceptional employer that values compassion and community. Our Retail Assistants play a vital role in supporting our mission, enjoying a flexible work environment with generous benefits such as 33 days of annual leave and opportunities for personal development. Join us in making a meaningful impact while working in a supportive team that fosters growth and camaraderie in Cannock.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Cannock in Stafford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including RGIT Australia, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant - Cannock in Stafford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like RGIT Australia that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at RGIT Australia will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about RGIT Australia and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at RGIT Australia
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at RGIT Australia, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at RGIT Australia!
