At a Glance
- Tasks: Plan and coordinate repairs in social housing, ensuring timely and efficient service delivery.
- Company: Join Cardo Group, a leading provider of building maintenance and refurbishment services.
- Benefits: Enjoy excellent development opportunities, wellbeing resources, and a range of salary sacrifice schemes.
- Other info: Be part of a diverse team committed to equity, inclusion, and excellence.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Experience in planning or scheduling, ideally in social housing or construction.
The predicted salary is between 30000 - 40000 £ per year.
Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes.
Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way.
The Planner is responsible for overseeing the effective scheduling, resource planning, and logistical coordination of the organisation’s repairs, maintenance, and planned works within the social housing portfolio.
- Day-to-day planning of the operatives (direct and subcontractors) to ensure all jobs are adequately allocated, attended, FOW raised, jobs re-booked or closed off as necessary.
- Reviewing jobs on the system and feeding back into reports as well as raising any risks to Operational Management.
- Ensuring all appointments booked are met on time with correct allocation, operative and materials required.
- Jobs booked with residents always updated to ensure a positive customer experience.
- Checking/allocating all booked jobs ahead of appointments.
- Daily tracking of jobs and PDA usage (Ops accepting, closing jobs, adding notes, FOWs, SORs etc.)
- Ensure all Ops diaries are reviewed to ensure appointments are met and closed off with FOWs at COP.
- Ensure all emergencies are appointed and allocated promptly (2 hours attendance) throughout the day.
- Daily Monitoring of jeopardy to ensure no jobs are booked out of target and monitor absence levels to ensure all jobs are completed.
- Daily monitoring of overdue orders. No more than 20 overdue jobs at any one time.
- Liaising and calling back completion sheets from subcontractors.
- Monitor allocations of work when cancellations occur (no operative should be waiting longer than 15 minutes).
- Materials coordination as and when required.
- Advising engineers / supervisors.
- Book-in authorised VO’s/Quoted FOWs (passed via admin team and authorised by Operations team).
- Booking/re-allocating operative annual leave, sickness, training, TBT, van breakdown etc.
- Updating Dynamics with notes of action etc.
- Cooperating with the planning supervisor and teammates as and when required.
- Working with other teams/operatives/Subcontractors to cover another planner / call Centre advisors’ AL, sickness and at busy times of the day.
- Ensuring Repairs Inbox is regularly reviewed and all jobs raised within 48 hours.
You Will Need:
- Experience in planning, scheduling, coordination, or contract administration, ideally within social housing, construction, or repairs and maintenance.
- Strong understanding of responsive repairs processes, contractor management, and performance-driven service delivery.
- Excellent organisational skills with the ability to manage a high-volume workload and adapt to changing priorities.
- Confident communicator with strong customer service skills and the ability to engage professionally and empathetically with residents.
- Proficient in IT systems, including Microsoft Office and job management/scheduling software.
- Ability to interpret and work with performance data, KPIs, and operational reports.
- Strong problem-solving skills with the ability to remain calm and effective in a fast‑paced, reactive environment.
We Will Provide:
- Excellent development and progression opportunities.
- Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions].
- Life Assurance cover.
- Wellbeing Resources and Counselling services.
- Retail & Lifestyle Discount Platform.
- Enhanced Family Leave Provisions.
- Recognition initiatives and awards.
- Occupational Sick Pay.
Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:
- Teamwork – We collaborate, support one another, and achieve more together.
- Integrity – We act with honesty, fairness, and transparency in everything we do.
- Excellence – We set high standards and deliver quality for our people and our customers.
- Respect – We value every individual and create a space where all voices are heard.
Join us on our ambitious, exciting, and inclusive journey.
Repairs Planner - Social Housing in Slough employer: RGIT Australia
Cardo Group is an exceptional employer, offering a supportive and inclusive work environment in Slough for the Repairs Planner role. With a strong focus on employee development, competitive benefits, and a commitment to equity and diversity, we empower our team members to thrive while making a meaningful impact in social housing and public sector maintenance. Join us to be part of a forward-thinking company that values collaboration, integrity, and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Planner - Social Housing in Slough
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
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✨Tailor Your Application for Full-Time Roles
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We think you need these skills to ace Repairs Planner - Social Housing in Slough
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at RGIT Australia
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
