At a Glance
- Tasks: Welcome customers, take orders, and ensure a memorable dining experience.
- Company: Join the friendly team at Pennine Garden Centre's Blooms restaurant.
- Benefits: Enjoy staff discounts, flexible hours, and career development opportunities.
- Other info: Work-life balance with daytime hours and supportive well-being initiatives.
- Why this job: Be part of a fun team and make a difference in customers' experiences.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 14 £ per hour.
Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you! We are seeking a dedicated Front of House Assistant to join our team at Pennine Garden Centre. Your goal will be to provide a warm welcome to all our Blooms restaurant visitors and do everything you can to make their trip a memorable one.
You will be responsible for ensuring customers are served quickly and accurately, operating the tills, ensuring the restaurant area is impeccably clean and supporting the team with whatever is needed to help create a great working environment.
The working hours for this role are: Saturdays & Sundays: 11:00am-4:00pm. This is a very demanding role so you must be comfortable working fast and being on your feet a lot of the time. If you think you’re the right person for this position and would like to be considered for the role, then apply now. We would love to hear from you!
Key ResponsibilitiesAs a Front of House Assistant, your role includes but is not limited to these duties:
- Welcoming and seating customers
- Taking customer orders
- Assisting with menu and beverage recommendations
- Preparing and serving beverage and food orders
- Setting tables
- Handling customer complaints and resolving issues in a timely manner
- Cleaning tables and removing used cutlery
- Communicating effectively with the kitchen and staff members
- Reporting to shifts on time in impeccable uniform
Ideally, we are looking for someone who:
- Has previous experience working in a catering environment – (preferable but not mandatory)
- Is friendly and sociable
- Has a willingness to learn new skills
- Is flexible to work additional shifts and weekends if required
- Has the ability to work in a fast-paced environment
- Has knowledge of restaurant procedures
- A GREAT Place to Work: Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.
- Work-Life Balance: All roles operate within daytime hours - so your evenings stay yours.
- Up to 33% Staff Discount: Treat yourself to garden and home favourites (*varies by department/concession).
- Free On-Site Parking: Arrive stress-free with plenty of parking.
- GREAT Values & Recognition: We live our values and celebrate yours with monthly awards and shout-outs.
- Monthly Team Engagement Events: From information sharing to free food – we love bringing the team together.
- Enhanced Holiday Allowance: More time off that grows with your length of service.
- Grow Your Career: We support your development with company-sponsored training.
- Well-being Support to Help You Thrive: Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.
- Pension Contributions: Helping you plant the seeds for a secure future.
- Supporting Causes That Matter to Our Team: Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.
Company Overview: We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.
Front of House Assistant in Shelley employer: RGIT Australia
At Pennine Garden Centre, we pride ourselves on being a friendly and supportive employer, where our Front of House Assistants play a vital role in creating memorable experiences for our visitors. With a strong emphasis on work-life balance, enhanced holiday allowances, and opportunities for career growth through company-sponsored training, we foster a positive team spirit and celebrate our employees' contributions. Join us to enjoy a vibrant work culture, generous staff discounts, and well-being support that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Shelley
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at RGIT Australia and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Assistant in Shelley
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at RGIT Australia that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at RGIT Australia.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at RGIT Australia get a sense of who you are beyond your experience!
How to prepare for a job interview at RGIT Australia
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at RGIT Australia and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
