At a Glance
- Tasks: Support the sales team with admin tasks and deliver exceptional customer service.
- Company: Join Waterside, a leader in holiday home ownership experiences.
- Benefits: Enjoy discounts, team events, training, and access to leisure facilities.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in holiday home sales.
- Qualifications: Strong organisational skills and a customer-focused mindset are essential.
The predicted salary is between 29194 - 29194 £ per year.
East Looe, SouthWest PL13, United Kingdom
Full-time Permanent Entry Level
Contract Type: Permanent, Full Time
Hours: 42.5 hours per week
Salary: £29,194.36 per annum
Are you highly organised with a passion for delivering exceptional customer journeys? Do you thrive in a fast-paced sales environment and enjoy seeing a sale through from start to finish? Join Waterside as a Sales and Owners Administrator and play a vital role in supporting the Holiday Home Sales operation by delivering accurate administration, coordinating essential processes, and providing excellent service to both the sales team and holiday homeowners.
What You’ll Do
- Providing comprehensive administrative and operational support to the Sales Manager and Sales Executives.
- Managing all sales paperwork accurately and in line with company procedures.
- Collating, checking, and processing commission documentation.
- Raising purchase orders for the sales department.
- Creating and maintaining stock records on ParcVu.
- Liaising with manufacturers and repair engineers.
- Administration for owners who are leaving park and private sales.
- Handling customer sales and finance queries via email, phone, and face-to-face.
- Organising all aspects of holiday home preparation and handover process for new sales to ensure completion.
Customer Care & Aftersales
- Delivering first class customer service & aftersales support for all owners on park.
- Conducting welcome meetings with new holiday homeowners when required.
- Monitoring the phone to aid with existing owner queries & support owners.
- Responsible for ordering parts for maintenance and chasing their arrival for Sales Units & Owner units.
- Chasing suppliers & manufacturers on a weekly basis.
- Communicating job updates with owners on a weekly basis.
Stock & Logistics Coordination
- Organising siting meetings with internal teams.
- Arranging holiday home transport from factories.
- Ordering decking and liaising with deck reps on a weekly basis.
- Arranging key ordering and managing sales keyboards.
Finance & Compliance
- Preparing finance proposals and managing finance pay-outs.
- Chasing outstanding debt on ongoing sales.
What We’re Looking For
- Has excellent organisational and administrative skills with strong attention to detail.
- Can confidently manage multiple priorities in a sales-driven environment.
- Is a strong communicator with a customer-focused mindset.
- Works well independently and as part of a team.
- Is professional, proactive, and solution focused.
- Has previous sales administration or customer service experience (desirable).
- Has experience in holiday homes, property, or a similar sector (advantageous).
Why Join Us?
- Team incentives to recognise your contribution.
- Team Card with 30% off food & beverages and discounted holidays across the group.
- Access to leisure and gym facilities.
- Team events and social activities.
- Employee Assistance Programme.
- Comprehensive training and development.
- Onsite parking and free bus service (park dependent).
- Uniform provided.
Apply today and become a key part of our Holiday Home Sales journey at Tregoad Holiday Park. Waterside is committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Sales and Owners Administrator employer: RGIT Australia
Waterside is an exceptional employer located in East Looe, offering a vibrant work culture that prioritises teamwork and employee well-being. As a Sales and Owners Administrator, you will benefit from comprehensive training, team incentives, and access to leisure facilities, all while contributing to creating memorable holiday experiences for our customers. With a strong focus on personal growth and a supportive environment, Waterside is dedicated to fostering your career in the holiday home sales sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Owners Administrator
✨Tip Number 1
Get to know the company inside out! Research Waterside and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales and Owners Administrator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales administration and customer service. Think about examples from your past experiences that showcase your organisational skills and ability to handle multiple priorities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Sales and Owners Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Sales and Owners Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. We love seeing examples of how you've kept things running smoothly in previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We want to see how your skills and experiences align with what we’re looking for, so make it personal!
Communicate Clearly:Strong communication is essential in this role. When writing your application, be clear and concise. Use straightforward language and make sure to express your customer-focused mindset. We appreciate a friendly tone that reflects our company culture!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at RGIT Australia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales and Owners Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as managing sales paperwork and providing customer service. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything was completed accurately and on time.
✨Practice Your Communication Skills
As a Sales and Owners Administrator, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling customer queries or liaising with suppliers, to showcase your ability to communicate effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
