At a Glance
- Tasks: Drive and deliver goods for our charity shops, ensuring top-notch customer service.
- Company: Join Katharine House Hospice, a compassionate charity making a real difference in the community.
- Benefits: Enjoy 33 days annual leave, pension contributions, and continuous training opportunities.
- Other info: Flexible hours, dynamic team environment, and a chance to make a meaningful impact.
- Why this job: Be the face of our charity and help support those in need while gaining valuable experience.
- Qualifications: Must be over 25 with a full driving licence and a positive attitude.
The predicted salary is between 10040 - 10040 € per year.
Part‑time Permanent Employee
Job Type: Part‑time, 15 hours per week
Location: Staffordshire
Salary: £10,040.00 actual per annum, £25,100.00 per annum Full time equivalent
Must be fully flexible Monday to Friday and may include working on a Saturday or Sunday for events.
Are you a highly motivated, dynamic individual who can work on their own initiative? We need a driver to support our shops transporting goods and furniture in the most efficient manner.
About us
We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people – so much so, it’s one of our three key values as a charity.
The role
As our Retail Driver, you'll play a vital role in supporting the whole team, who in turn support the whole charity. You will be helping us to deliver first‑class customer service and maintain shop standards ensuring consistently high standards in the services we offer being the face of our charity with the public.
The post holder will be a member of the driver team required to provide an efficient and reliable furniture/stock delivery/collection and transfer service to all retail outlets, the Hospice, Priestly Court and donors/customers in accordance with Katharine House and its associated partners policies and procedures. This is a physically demanding position working across busy charity retail superstores, which will include lifting and carrying bags, boxes and items of furniture on a daily basis.
What we offer
- Annual leave 33 days per annum, which includes bank holidays (pro rata for part‑time), increasing after 5 and 10 years’ service.
- We match contributions up to 7% to a Aegon scheme.
- If you’re currently contributing to the NHS Pension scheme you can continue to do so.
- Reassurance should the worst happen. 2 x salary to your family.
- Employee assistance programme Providing support for your wellbeing.
- Training and development opportunities Continuous learning and professional growth.
- Occupational sick pay Support during times of illness.
- Healthcare cash benefit plan Contributory plan to help cover health-related expenses.
- Free parking.
Skills and experience
We’re looking for someone who is professional and approachable and has:
- Experience or an interest in retail/logistics
- A positive ‘can do’ attitude
- The ability to multi‑task
- Good geographical knowledge of work area
- Over 25 years old with full driving licence (no more than 6 points) – for insurance purposes
Join us and make a difference
If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.
Mission
“We help local adults with complex, progressive illnesses from diagnosis to the end of life through free, high‑quality, specialist palliative care, advice and guidance, and we support those close to them.”
Purpose and impact
Katharine House Hospice provides all its services free of charge to patients and their families and in order to do this, funds need to be raised. The Retail Department plays a key role in support of this by the income it raises through the sale of donated items and other merchandising.
Part of the team
The post holder will be a member of the driver team required to provide an efficient and reliable furniture/stock delivery/collection and transfer service to all retail outlets, the Hospice, Priestly Court and donors/customers in accordance with Katharine House and its associated partners policies and procedures.
Core Responsibilities
Overall Objectives
- The transport system operates in the most efficient and cost‑effective way.
- The highest standards of professional and courteous customer service at all times.
- Company policies and procedures are adhered to.
Key Specific Tasks and Responsibilities
- Ensure vehicles are roadworthy/clean and faults are promptly reported.
- Ensure efficient and timely collection/delivery of goods as required in the daily work schedule.
- Work as a team with co‑driver and wider team as required.
- Maximise gift aiding of donated goods ensuring compliance to procedure.
- Encourage members of the public to support shops by donating goods to sell.
- Ensure customer/staff complaints/comments are promptly reported.
- Maintain regular contact with Shop Base/Transport Office.
Appearance
Maintain a good standard of visual presentation. Wear Katharine House uniform as required.
Health and Safety/Security
Comply with current Health and Safety regulations.
Retail Transport Drive employer: RGIT Australia
At Katharine House Hospice, we pride ourselves on being an exceptional employer that values our team members as integral to our mission of providing compassionate care. Located in Staffordshire, we offer a supportive work culture with generous benefits including 33 days of annual leave, a matched pension scheme, and continuous training opportunities, all while making a meaningful impact in the community. Join us as a Retail Driver and be part of a dedicated team that not only supports our charity's operations but also contributes to the well-being of those affected by progressive illnesses.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Transport Drive
✨Tip Number 1
Get to know the company! Research Katharine House Hospice and understand their mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your driving skills and be ready to discuss your experience in logistics or retail. Highlight any relevant experience during your interview to demonstrate that you’re the perfect fit for the Retail Driver role.
✨Tip Number 3
Be flexible and show your willingness to work various hours, including weekends. This is key for a part-time role like this, so make sure to mention your availability during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Katharine House Hospice.
We think you need these skills to ace Retail Transport Drive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping our community and supporting our mission at Katharine House Hospice.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or logistics. We love seeing how your skills align with what we need, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at RGIT Australia
✨Know the Charity Inside Out
Before your interview, take some time to research Katharine House Hospice. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their goals during the interview.
✨Showcase Your Driving Skills
Since this role is all about being a Retail Driver, be prepared to discuss your driving experience. Highlight any relevant logistics or retail experience you have, and be ready to talk about how you ensure safety and efficiency while on the road.
✨Demonstrate Your Customer Service Skills
As the face of the charity, excellent customer service is key. Think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories to illustrate your positive attitude and approachability.
✨Prepare for Physical Demands
This job involves lifting and carrying items regularly, so be honest about your physical capabilities. You might want to mention any previous roles that required similar physical work, showing that you're up for the challenge and understand what the job entails.
