At a Glance
- Tasks: Be the go-to person for residents during housing projects, ensuring smooth communication and support.
- Company: Join Cardo Group, a leading provider in social housing maintenance and refurbishment.
- Benefits: Enjoy a full-time role with opportunities for growth and community impact.
- Other info: Be part of a forward-thinking team dedicated to quality and community well-being.
- Why this job: Make a real difference in people's lives while working on meaningful housing projects.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Who Are We: Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?
We are currently looking for a Resident Liaison Officer to join our team. Please note you will be covering our FRA stream of works in Slough.
Role Overview: You will act as the main point of contact between residents, contractors, and the housing organisation during planned works, repairs, or regeneration projects. The role ensures residents are well-informed, supported, and their concerns are addressed, minimising disruption and maintaining positive relationships.
Accountabilities/Responsibilities: Resident Communication
Resident Liaison Officer - Social Housing employer: RGIT Australia
At Cardo Group, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a Resident Liaison Officer in Slough, you will benefit from our commitment to quality service delivery and strong community ties, while enjoying opportunities for professional advancement within a forward-thinking organisation dedicated to making a positive impact in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer - Social Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cardo Group and understanding their values and projects. Tailor your responses to show how your skills align with their mission of delivering quality service and maintaining strong resident communication.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to convey information clearly and empathetically. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Cardo Group team.
We think you need these skills to ace Resident Liaison Officer - Social Housing
Some tips for your application 🫡
Show Your Passion for Social Housing:When writing your application, let your enthusiasm for social housing shine through. We want to see that you genuinely care about making a difference in residents' lives and have a strong understanding of the challenges they face.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the Resident Liaison Officer role. We love seeing how your background aligns with our mission at Cardo Group, so don’t hold back!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at RGIT Australia
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with Cardo Group's services, especially around social housing and community engagement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples from your past experiences where you've successfully managed resident concerns or facilitated communication between different parties. This will demonstrate your ability to maintain positive relationships and handle any issues that arise.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like a resident being unhappy with ongoing works. Think through potential scenarios and prepare your responses. This shows that you can think on your feet and are ready to tackle challenges head-on.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
