At a Glance
- Tasks: Be the friendly face of our campus, helping students and visitors with their enquiries.
- Company: Join UK Management College, a supportive and growing higher education provider.
- Benefits: Enjoy 28 days annual leave, private medical insurance, and a company pension scheme.
- Other info: Flexible hours, free onsite parking, and excellent transport links available.
- Why this job: Make a real difference in students' lives while gaining valuable experience in a dynamic environment.
- Qualifications: Strong customer service skills and previous administrative experience are essential.
The predicted salary is between 23615 - 25674 € per year.
Part-time Permanent Band 02
Department: Student Services
Position Type: Permanent – Part Time
Working Hours: 20 hours per week
Working Pattern: Working hours may vary based on operational requirements
Reports To: Campus Manager
About UK Management College
UK Management College is a growing higher education provider delivering career focused and industry aligned programmes. We work closely with awarding bodies, academic partners, and professional organisations to ensure our courses are rigorous, inclusive, and aligned with current academic and professional standards. Our campuses provide a welcoming and supportive environment designed to enhance the student experience and ensure smooth day to day operations across all departments.
The Role
We are seeking a professional and organised Receptionist to join our Student Services team. You will act as the first point of contact for students, staff, and visitors, ensuring a welcoming and efficient front of house service. This role is key to maintaining smooth campus operations, supporting administrative processes, and delivering a high standard of customer service in a fast paced educational environment.
Key Responsibilities
- Deliver a professional and friendly front of house service to students, staff, and visitors
- Provide a warm welcome and ensure all enquiries are handled efficiently and courteously
- Manage incoming phone calls, emails, and face to face enquiries
- Maintain a clean, organised, and professional reception area
- Direct students and visitors to appropriate departments and services
- Carry out administrative duties including filing, data entry, printing, and record keeping
- Assist with scheduling appointments, meetings, and room bookings
- Support academic and student services teams during busy operational periods
- Monitor reception inbox and telephone lines, ensuring timely responses
- Maintain visitor logs and ensure compliance with sign in and safeguarding procedures
- Provide support during key periods such as enrolment, induction, exams, and events
- Handle confidential and sensitive information with professionalism and discretion
About You
- Strong customer service and communication skills
- Excellent telephone manner and professional email communication
- Proven administrative experience in a fast paced environment
- Ability to multitask and manage competing priorities effectively
- Strong IT skills including Microsoft Office (Word, Excel, Outlook)
- High level of attention to detail and accuracy
- Ability to handle confidential information with discretion
- Ability to work both independently and as part of a team
- Flexible and adaptable approach to work
- Previous experience in a receptionist or front of house role
- Experience working within an education or student facing environment
- Relevant qualifications such as GCSEs or equivalent
Benefits
- 28 days annual leave plus bank holidays (pro rated for part time)
- Company pension scheme
- Private medical insurance
- Supportive and inclusive working environment
- Free onsite parking
- Onsite canteen facilities
- Excellent transport links
How to Apply
If you are a customer focused professional with strong organisational skills and a passion for delivering excellent service, we would love to hear from you. Apply now and join UK Management College in supporting an outstanding student experience.
Receptionist employer: RGIT Australia
UK Management College is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for those looking to grow in the education sector. With flexible working hours, generous annual leave, and opportunities for professional development, employees can thrive while contributing to a positive student experience. The college's commitment to maintaining a welcoming environment, coupled with excellent transport links and onsite facilities, ensures a rewarding and convenient workplace for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research UK Management College before your interview. Knowing about their programmes and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think of scenarios where you might need to handle enquiries or complaints. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! A professional appearance goes a long way in making a great first impression. Choose an outfit that reflects the welcoming environment of the college while still being comfortable.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in joining the Student Services team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your customer service skills and any relevant experience in fast-paced environments. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences where possible. This makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our college there.
How to prepare for a job interview at RGIT Australia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Receptionist role at UK Management College. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for students and visitors. Prepare examples from your past experiences where you've delivered excellent customer service. Highlight your communication skills and how you handle enquiries efficiently and courteously.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so be ready to discuss how you manage multiple tasks. Think of specific instances where you've successfully juggled competing priorities, especially in a fast-paced environment. This will show that you can thrive under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the department faces, or how success is measured in the role. This not only shows your interest but also helps you gauge if the college is the right fit for you.
