Production and Aftersales Administrator

Production and Aftersales Administrator

Full-Time 33200 - 34700 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate service and maintenance activities while managing work orders and communication.
  • Company: Join a dynamic team at Think Hire Ltd with exciting growth plans.
  • Benefits: Full-time role with opportunities for personal and professional development.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Be part of a motivated team and make a real impact in aftersales support.
  • Qualifications: Strong organisational skills and previous experience in production administration.

The predicted salary is between 33200 - 34700 £ per year.

  • Chadderton, North West OL9, United Kingdom
  • Full-time Permanent Internship
  • Posted 06 Jul 2026
  • Description
  • Position Overview

The Service & Maintenance Administrator is responsible for coordinating service, maintenance and repair activities across both Think Hire and cross‑hired assets; managing work orders, handling administrative tasks, and ensuring effective communication between maintenance teams, customers and other departments.

This role ensures the smooth operation of the after‑sales function by maintaining records, scheduling work, and providing general support to the maintenance team.

  • Administrative Duties
  • Maintain and update maintenance records, schedules, and documentation.
  • Process and track work orders, ensuring timely completion.
  • Support procurement / management of inventory of maintenance supplies.
  • Assist in preparing reports and performance metrics.
  • Manage breakdown mailbox and breakdown log.
  • Work Order & Scheduling Management
  • Receive and process maintenance requests from internal departments.
  • Assign work orders to technicians and track progress.
  • Coordinate with suppliers and contractors for maintenance‑related services.
  • Communication & Coordination
  • Act as the main point of contact for maintenance inquiries via phone and/or email.
  • Liaise between maintenance staff, suppliers, and internal teams.
  • Ensure effective communication of maintenance updates and service schedules.
  • Health & Safety Compliance
  • Ensure compliance with health and safety regulations in maintenance operations.
  • Keep records of safety inspections and equipment certifications.
  • Support the implementation of safety procedures and policies.
  • Key Skills and Experience
  • Strong organisational and administrative skills.
  • Excellent communication and coordination abilities.
  • Ability to prioritise tasks and manage multiple work orders.
  • Attention to detail and problem‑solving skills.
  • Knowledge of maintenance processes and basic technical understanding.
  • Familiarity with health & safety regulations.
  • Previous experience in a production administration environment.
  • Knowledge and experience of WIPs (Work in Progress) management.
  • Familiarity with BOMs (Bills of Materials) and associated documentation.
  • Experience maintaining production records, tracking materials, and supporting operational processes.

About the Company

The successful individual will be joining a highly skilled and motivated team from a variety of professional backgrounds.

It is an exciting time at Think Hire Ltd, with strong growth plans in place and genuine opportunities for career development.

We value our employees and actively support both personal and professional progression.

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Production and Aftersales Administrator employer: RGIT Australia

RGIT Australia is an outstanding employer that fosters a dynamic and inclusive work culture, perfect for those passionate about the beauty industry. With hybrid working options and competitive benefits, employees are encouraged to grow and thrive in their careers while contributing to the success of innovative product portfolios. Join us in a vibrant environment where your expertise in product marketing can truly shine and make a meaningful impact.

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Contact Details:

RGIT Australia Recruitment Team

We think you need these skills to ace Production and Aftersales Administrator

Organisational Skills
Administrative Skills
Communication Skills
Coordination Abilities
Attention to Detail
Problem-Solving Skills
Knowledge of Maintenance Processes