At a Glance
- Tasks: Provide first and second-line IT support for hardware and software issues.
- Company: Join a respected law firm with over 40 years of industry experience.
- Benefits: Enjoy flexible working, competitive salary, and a generous pension scheme.
- Other info: Casual dress, hybrid working, and excellent career development opportunities.
- Why this job: Be part of a supportive team making a real difference in client care.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Antony Hodari Solicitors has an opportunity for an IT Support Technician. When you join us, you’ll be part of a workforce that truly values each and every member of the team. To be in with a chance of being the recipient of this excellent package, including a 6% employer pension contribution, flexible working arrangements and more, apply today.
IT Support Technician Manchester – hybrid working (after successfully passing probationary period) Full time (with flexible start and finish times), permanent
Please Note: Applicants must be authorised to work in the UK.
Antony Hodari Solicitors has been delivering an industry leading service to clients throughout the UK for over 40 years. Specialising in housing litigation, we fight for tenants living in sub‑standard accommodation to bring landlords to account. Client care is at the heart of everything we do, evidenced by our rating of 4.8 on Trustpilot and Reviews.io.
What’s on offer at Antony Hodari Solicitors?
- Salary competitive (Dependent on experience)
- Flexible start and finish times
- Annual salary review
- Day off on your birthday
- Pension scheme with 6% employer contribution
- Hybrid home/office working environment
- Training, development, and support
- Company sick pay
- City Centre location
- Casual dress
- Death in Service Benefit (Salary x 4)
- Subsidised Gym Membership
- Access to award winning Employee Assistance Programme
The role
The IT Support Engineer role will be the person dealing with first and second‑line support including physical hardware and printers. Working closely with the Infrastructure Manager and application developers, you will become the initial point of call and resolution of problems for users.
- Provide expert remote and face to face support for a wide range of hardware including laptops, desktops and peripherals
- Installation and support of new equipment
- Maintaining the printer fleet
- Running business‑wide projects such as deployments and upgrades
- General user assistance and advice with technology issues
- Majority onsite role based in Manchester Centre with some travel to Liverpool
Successful applicant
- At least one year in a similar support role
- Knowledge and experience supporting Windows and M365
- General IT system knowledge, Networks, DNS, Active Directory, Group Policy, Authentication systems, PC and laptop hardware
- Ability to work independently and as part of a team
- Exceptional problem‑solving and troubleshooting skills
- Excellent communication and interpersonal skills
If the above sounds like you, we would love to know even more about you – don’t hesitate to apply!
IT Support Technician in Manchester employer: RGIT Australia
Antony Hodari Solicitors is an exceptional employer that prioritises the well-being and development of its team members. With a strong commitment to employee growth, flexible working arrangements, and a supportive work culture, you will thrive in a dynamic environment dedicated to making a difference in housing litigation. Located in the vibrant city centre of Manchester, you will enjoy a competitive salary, generous benefits including a 6% pension contribution, and access to an award-winning Employee Assistance Programme.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an IT Support Technician role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common IT support questions and practice your answers. We recommend setting up mock interviews with friends or family to get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your tech skills! If you can, create a portfolio showcasing any projects or troubleshooting you've done. This could be a great way to impress potential employers and demonstrate your hands-on experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team!
We think you need these skills to ace IT Support Technician in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Windows, M365, and any relevant hardware support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tech issues in the past. We’re all about exceptional problem-solving here at Antony Hodari Solicitors, so let us know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at RGIT Australia
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, M365, and general IT systems. Be ready to discuss your experience with hardware, networks, and troubleshooting. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tech issues in the past. Think of specific scenarios where you resolved a problem or improved a process. This will demonstrate your ability to think on your feet and provide effective solutions, which is crucial for an IT Support Technician.
✨Communicate Clearly and Confidently
Since this role involves a lot of user interaction, practice explaining technical concepts in simple terms. Good communication is key, so be prepared to showcase your interpersonal skills during the interview. Remember, it's not just about what you know, but how you convey it!
✨Understand the Company Culture
Research Antony Hodari Solicitors and their values, especially their focus on client care and teamwork. Tailor your responses to reflect how you align with their mission and how you can contribute to their success. Showing that you fit into their culture can set you apart from other candidates.
