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- Tasks: Ensure our properties are safe, clean, and well-maintained for residents.
- Company: Join Mezzino, a fast-growing provider of luxury and budget student homes.
- Benefits: Part-time hours with flexible scheduling and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic and friendly workplace.
- Why this job: Make a real difference in students' lives while gaining valuable maintenance experience.
- Qualifications: Basic qualifications and relevant maintenance experience required.
The predicted salary is between 12 - 15 £ per hour.
Mezzino is growing – fast! We are now based in 27 major cities across the UK & Ireland. Mezzino provides luxury and budget student homes to suit all tastes. Our buildings are centrally located, close to major University campuses and vital transport links.
As a Maintenance Operative, you will play a crucial role in ensuring our properties are well-maintained, safe, and clean for our residents. You will assist in carrying out general maintenance, repairs, and inspections while supporting the wider site team in delivering excellent customer service. This is a part-time role working 3 days per week, 22.5 hours.
Key Tasks:- To provide an excellent customer focused service:
- Communicate effectively with residents, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly.
- Maintain a focus on delivering services within agreed budgetary & resource parameters.
- Provide value for money solutions to all facility and maintenance related services.
- Monitor the electronic maintenance reporting system daily ensuring maintenance tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer all property maintenance & records in accordance with procedures.
- Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning.
- Respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
- Undertake repair and maintenance tasks to a high quality including some basic plumbing and electrical, painting and decorating as required, maintenance of lighting and statutory testing.
- Understand and respond to health and safety matters in an appropriate & timely manner.
- Monitor sub-contractors and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
- Ensure all common parts of the site are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Ensure grounds of the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.
- Establish in partnership with Accommodation Manager, the site cleaning regime including performance specification; daily schedule of work and refuse disposal arrangements.
- Manage & maintain all statutory testing records, utilising other team members where appropriate.
- Report any incidents or accidents to the Accommodation Manager using the correct system and documentation.
- Review site risk assessments as required with the Facilities and Compliance Manager.
- Ensure all method statements & safe systems of work for contractors are reviewed and annual checks are carried out for their statutory insurance and qualifications.
- Carry out contractor site inductions prior to works commencing.
- Basic O’ Level / GCSE Qualifications, technical qualification (City & Guilds or NVQ).
- Relevant experience in providing building fabric/building services repair and maintenance.
- Ability to communicate effectively, both orally and in writing.
- Microsoft Word, Excel and Outlook (or similar).
- Good communicator as you'll be involved in many parts of the business.
- Self‑motivated and organised because things can get busy.
- Methodical with the ability to prioritise effectively.
- A good team player, as we have a great team, and this is key to our success.
- Positive attitude and ability to work with little supervision.
- Excellent customer focus, as our customers mean everything to us.
PLEASE ONLY APPLY IF YOU HAVE MAINTENANCE EXPERIENCE.
Maintenance Operative employer: RGIT Australia
Contact Detail:
RGIT Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mezzino. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance roles. Think about your past experiences and how they relate to the tasks listed in the job description. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your skills! Bring along any relevant certifications or examples of your work. If you've done similar maintenance tasks before, be ready to discuss them in detail. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Maintenance Operative position.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your maintenance experience and skills that match the job description. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Operative role. Share specific examples of your past work and how it relates to the tasks mentioned in the job description.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Whether it’s in your CV or cover letter, we want to see that you can engage with residents and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Mezzino!
How to prepare for a job interview at RGIT Australia
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with basic plumbing, electrical work, and general repairs. Be ready to discuss your past experiences and how they relate to the tasks mentioned in the job description.
✨Show Off Your Communication Skills
Since you'll be interacting with residents and colleagues, practice how you communicate effectively. Think of examples where you've resolved issues or provided excellent customer service. This will show that you understand the importance of communication in this role.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving abilities. They might ask how you'd handle a specific maintenance issue or a situation with a resident. Prepare some scenarios from your previous experience where you successfully tackled similar challenges.
✨Demonstrate Your Team Spirit
This role requires being a good team player, so think of times when you've collaborated with others. Share examples that highlight your ability to work well within a team, especially in busy situations, as this is key to success at Mezzino.