Qualified Lead Nail Technician – Central London

Want to be part of the UK’s No.1 Salon? Townhouse is the leading global luxury nail salon brand, known for revolutionising the nail care experience with premium treatments in beautiful spaces. Founded by Juanita Huber-Millet, we are dedicated to reinventing the salon experience through bespoke treatments and attention to detail. We’re the most talked about name in modern nail care, committed to exceptional experiences for our clients and our teams.

Our fantastic benefits include:

• Starting hourly rate of £15
• Commission - Earn 10% commission on all product sales you make, along with other regular incentives to help you boost product sales.
• Tips - Keep all your own tips!
• Refer a Friend - Earn up to £500 for every successful hire you introduce to Townhouse.
• Professional Qualifications - Gain a VTCT (iTEC) Level 2 Certificate in Manicure and Pedicure, fully supported by Townhouse as part of your ongoing development.
• Training & Development – One dedicated week in our Academy to elevate your existing skills, followed by ongoing in salon training, and clear development pathways to grow your career at Townhouse.
• Benenden private healthcare and wellness support – Benefit from the nail industry’s FIRST private healthcare package including free telephone/video GP appointments and treatment in private hospitals if there is a long wait on the NHS.
• Birthday Pamper Party - During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!
• Holiday on us - An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days!
• Employee Discount - 75% discount on treatments.
• Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month.
• Social Budget - Every month your manager gets a budget to spend pampering you and your team.
• Shopping Discounts - a range of discounts on some of the largest brands to save you money every day.

Responsibilities:

• As Shift Leader/Senior Nail Technician you will be conducting treatments whilst taking on supervisory responsibilities.
• Keep a close eye on day-to-day activities, assist the Salon Manager in a smooth running of the salon.
• Set the tone for teamwork and positivity, fostering a collaborative atmosphere among our salon staff.
• Ensure every customer receives outstanding service that aligns with Townhouse’s high standards and address any concerns or issues professionally.
• Opening and closing duties, maintain cleanliness and organisation, and assist with inventory management and stock control.
• Onboard new team members, providing guidance and ongoing support to help them succeed.
• Monitor team performance and address any concerns promptly.
• Work with Salon Manager to implement plans for performance improvement when needed.
• Assist in creating and maintaining staff schedules, ensuring we have the right team in place during busy times.
• Drive salon team to actively recommend and sell Townhouse nail care products tailored to each client’s needs, contributing to salon retail targets.
• Work within a cluster of salons; you may be required to work in other salons.

Requirements and qualifications:

• NVQ Level 2 in Beauty Therapy, Nail Technology or an equivalent qualification.
• Demonstrate previous experience as a Shift Leader/Salon Supervisor or Senior Nail Technician.
• Must have full time availability, including weekends.
• Have knowledge of nail products, techniques, and current trends.
• Exhibit strong attention to detail and excellent manual dexterity.

We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.