Learning and Events Operations Manager in London

Learning and Events Operations Manager in London

London Full-Time 45000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage onboarding, training, and events to ensure smooth operations at Care ADHD.
  • Company: Join a fast-growing healthtech company making a real impact.
  • Benefits: Competitive salary, 33 days holiday, pension contributions, and NHS discounts.
  • Other info: Dynamic role with opportunities for professional growth and team collaboration.
  • Why this job: Take ownership of critical operations and help scale clinical capacity.
  • Qualifications: Experience in operations or events management, strong organisational skills.

The predicted salary is between 45000 - 45000 £ per year.

At Care ADHD, we’re scaling fast - and with that comes the need to deliver onboarding, training, and internal events in a way that is structured, reliable, and repeatable at scale. We’re looking for a Learning & Events Operations Manager to take ownership of how this works day-to-day – bringing clarity to complexity, building strong operational discipline, and ensuring important activity runs smoothly across the business. This is not solely an events role – it’s an operations role focused on making the programme run reliably and scale as we grow, with clear ownership of delivery, systems, budget tracking and reporting.

You’ll own the delivery and day-to-day operation of a high-volume programme of onboarding, training, and internal events across Care ADHD. Alongside delivery, you’ll bring a systems-led approach – using tools, workflows, and structured processes to make sure activity is visible, well-managed, and scalable as we grow. You’ll need to be proactive and self‑directed: identifying what’s needed, driving collaboration across teams, and continuously improving how things are done.

What you’ll be doing:

  • Owning end-to-end delivery of a high-volume programme of onboarding, training, and internal events, ensuring consistency and reliability across all activity
  • Managing a high volume of recurring and concurrent delivery, bringing structure and control across multiple workstreams
  • Creating clear plans, timelines, trackers, and run sheets to keep delivery on track
  • Maintaining a single source of truth for event status, actions, risks, and dependencies
  • Coordinating stakeholders across Clinical, Operations, Talent and beyond to ensure readiness and alignment
  • Ensuring all event logistics are consistently planned, tracked, and delivered to a high standard
  • Using systems and tools to structure delivery, track progress, and improve visibility
  • Identifying opportunities to improve efficiency through better workflows, automation, and standardisation
  • Building and refining repeatable processes, templates, and ways of working
  • Tracking and managing the events budget, monitoring spend and reporting on cost and programme performance
  • Tracking attendance, capacity, and utilisation to maintain effective delivery across events
  • Proactively identifying risks and resolving issues before they impact delivery
  • Using feedback and data to continuously improve how delivery is structured, tracked, and run over time

What we’re looking for:

  • Experience in operations, delivery, programme management or events management roles
  • Experience improving processes or introducing more structured ways of working
  • Experience tracking budgets and reporting on operational performance
  • Highly organised, with a strong instinct for planning, structure, and follow‑through
  • Digitally confident, comfortable using tools to manage workflows, track activity, and improve efficiency
  • Used to working in environments where pace is high and things evolve quickly
  • Take ownership and be proactive – you don’t wait for direction, you identify what’s needed and get things moving
  • Clear, professional communicator who can work across different teams and stakeholders
  • Strong judgement and problem‑solving skills, especially when plans need to adapt
  • Experience delivering onboarding, training, or events in healthcare, education, or other structured and regulated environments
  • Worked with tools like MS 365, Jira, Notion, Airtable, Asana, or similar
  • Supported high-volume or repeatable delivery models
  • Experience leading a team of direct reports

Why this role is interesting:

  • Play a key role in helping Care ADHD scale its clinical capacity
  • Real ownership over how a critical function operates
  • Work across multiple teams and see how the business fits together

What you can expect from us:

  • Salary of up to £45,000
  • Permanent, full-time role
  • Based in our Canary Wharf office, with some travel as required
  • 33 days holiday including UK public holidays
  • A paid day off on your birthday
  • Pension contribution
  • A company laptop to support you in your role
  • Access to NHS discounts, through eligibility for the Blue Light Card
  • Team get‑togethers
  • Annual training fund
  • The opportunity to play a key role in one of the UK’s most ambitious healthtech businesses

Apply with confidence. Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If this role sounds like a strong fit for your experience, we’d encourage you to apply. At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.

Learning and Events Operations Manager in London employer: RGIT Australia

At Care ADHD, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Canary Wharf location offers a vibrant environment with ample opportunities for professional growth, supported by a generous benefits package including 33 days of holiday, a pension contribution, and access to NHS discounts. Join us in making a meaningful impact in the healthtech sector while enjoying a collaborative atmosphere that values innovation and employee well-being.

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Contact Details:

RGIT Australia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Learning and Events Operations Manager in London

Tip Number 1

Get to know the company inside out! Research Care ADHD, their mission, and their values. This way, when you get that interview, you can show them you’re not just another candidate – you’re genuinely interested in what they do.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role or even a referral, which can give you a leg up in the application process.

Tip Number 3

Prepare for those tricky interview questions! Think about how your experience aligns with the role of Learning & Events Operations Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team.

We think you need these skills to ace Learning and Events Operations Manager in London

Operations Management
Programme Management
Event Management
Budget Tracking
Process Improvement
Workflow Automation
Stakeholder Coordination

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations and event management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!

Show Your Organisational Skills:Since this role is all about structure and reliability, give us examples of how you've successfully managed multiple projects or events. We love seeing clear plans and timelines, so include those if you can!

Be Proactive in Your Approach:Demonstrate your proactive nature by mentioning instances where you identified issues before they became problems. We’re looking for someone who takes ownership, so let us know how you’ve driven collaboration and improvements in past roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at RGIT Australia

Know Your Stuff

Before the interview, dive deep into Care ADHD's mission and values. Understand their approach to onboarding and training, and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their goals.

Showcase Your Organisational Skills

Prepare examples that highlight your ability to manage multiple projects and maintain structure in a fast-paced environment. Discuss specific tools you've used, like MS 365 or Asana, to keep everything on track. This will demonstrate your readiness for the operational demands of the role.

Be Proactive in Problem-Solving

Think of scenarios where you've identified potential issues before they became problems. Share these experiences during the interview to showcase your proactive mindset. Care ADHD values someone who can drive collaboration and improve processes, so make sure to highlight your problem-solving skills.

Communicate Clearly and Confidently

Practice articulating your thoughts clearly, especially when discussing complex topics. Use examples from your past roles to illustrate your points. Being a strong communicator is key in this role, as you'll be coordinating with various stakeholders across the organisation.