At a Glance
- Tasks: Support clients with complex needs to improve their quality of life through tailored care plans.
- Company: N-able Services, a leading case management company in London.
- Benefits: Generous holiday, professional development, and clinical supervision opportunities.
- Other info: Flexible working options available, including self-employed roles.
- Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
- Qualifications: Professional qualification in relevant fields and at least 6 years of experience.
The predicted salary is between 40000 - 50000 £ per year.
Location: London and South East. Home based working, with regular client and office visits and virtual team meetings.
About us: N-able Services (London and South) Ltd, part of the Frenkel Topping Group, is a London-based, clinically led case management company. We are looking to recruit case managers for people with complex needs. It requires the development of deep, long term professional relationships with the client, their family, treating and legal teams. Essentially, coordinating bespoke private and public services to enable the person who has had catastrophic and life changing injuries to experience an improved quality of life.
N-able Services (London and South) uniquely offers an opportunity for employees to grow their case management skills by drawing on expertise within the clinical team, as well as from industry experts in the catastrophic injury sector who are within the Frenkel Topping Group.
Summary: Case Manager, someone who wants:
- An interesting caseload working with adults, children or adolescents who have sustained complex and catastrophic injuries such as brain injury, amputation, poly trauma, complex fractures, birth injuries, spinal cord injury.
- To offer a broad range of solutions to their client.
- Full time or part time (minimum 3 days per week).
- Employed (or self-employed option if you have relevant sector experience).
- A stimulating medico-legal sector, where creative solutions are welcome.
- An opportunity to broaden your professional experience and networks.
Job Purpose: You will work in partnership with the client and their family to support them in managing their life and improving its quality. You will coordinate tailored rehabilitation, health and social care plans that allow individuals to lead positive and fulfilling lives after life-changing injury or illness. Support can be from acute injury, through rehabilitation and life-long.
Responsibilities:
- Work with clients in their own homes, local communities and relevant environments (e.g. work).
- Holistic assessment of client needs, preparation of accurate, individualised reports which detail cost effective recommendations.
- Setting goals with the client to progress their rehabilitation and life aspirations.
- Researching, arranging, coordinating, monitoring and reviewing healthcare (including packages of care), rehabilitation, educational and vocational services, both private and statutory, to ensure optimum client progress, outcomes and cost effectiveness.
- Conducting risk assessments and producing risk management plans to minimise risks to the client and others.
- Effective liaising with a wide range of health and social care and other services, including legal professionals working with the client.
- Supporting, facilitating and advocating for the client and their significant others.
- Working to a financial budget.
Qualification: Professional qualification in occupational therapy, social work, nursing, physiotherapy, psychology or speech and language therapy. Registered with HCPC, Social Work England, NMC or BPS. Minimum of 6 years' relevant post-graduate work experience. Community rehabilitation experience preferred. IRCM registration required for self employed positions.
Benefits of Employment: We know that work is an important part of all of our lives, but we believe there's more to work-life than the jobs we do. Careers at FTG are about growth and opportunity, a sense of community and about the impact we have as individuals and as a team, working in an important area of professional services. Working within an expanding business with an ambitious growth strategy, we are delighted to offer a wide range of sector competitive benefits, some of which are negotiable upon discussion. They include:
- Generous holiday entitlement.
- Full training, funded CPD and professional development opportunities.
- Clinical supervision and mentoring by experienced clinical managers.
- Participation in Frenkel Topping Group activities.
- Self employed Case Manager opportunities are available for those with relevant case management experience or for Care Experts requiring a clinical role. Please note, job benefits will differ with self-employed status.
For this role, successful candidates will be subject to an enhanced DBS check. N-able Services is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We are also committed to equality, diversity and inclusion and expect all staff to share these commitments.
For further details or to arrange a confidential, informal discussion with N-able Services (London and South) team please contact Helen Sandell, Quality Manager, on 0203793 7424 or 07938 486441 or visit our website www.nableservices.co.uk.
Our Values at Frenkel Topping Group: We're proud to be a values-driven organisation. These principles guide everything we do:
- Give it Heart – Treat others as you want to be treated.
- Show Resilience – We're always learning, improving, and supporting each other.
- Make it Easy – We simplify the complex and communicate with clarity.
- Act with Integrity – We honour trust with honesty, care, and excellence.
- Respect – We walk in others' shoes and support with empathy.
- Think Differently – We champion collaboration, nurture talent, and think bigger.
Case Manager in London employer: RGIT Australia
N-able Services (London and South) Ltd is an exceptional employer that prioritises employee growth and development within a supportive and collaborative work culture. With a focus on meaningful work in the medico-legal sector, employees benefit from generous holiday entitlements, funded professional development opportunities, and clinical supervision from experienced managers, all while making a significant impact on the lives of clients with complex needs in the vibrant South East London area.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager in London
✨Dive into Local Community Groups
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✨Attend Social Work Events and Workshops
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We think you need these skills to ace Case Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to RGIT Australia:Before hitting send, make sure to tailor your application specifically to RGIT Australia! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at RGIT Australia
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
