At a Glance
- Tasks: Lead and deliver complex public service change initiatives with real impact.
- Company: Capacity, a dynamic organisation transforming public services in Liverpool.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a difference.
- Other info: Hands-on role with significant influence and growth potential.
- Why this job: Be at the forefront of meaningful change in public services and communities.
- Qualifications: Experience in public service delivery and strong leadership skills.
The predicted salary is between 75000 - 117800 £ per year.
This is a senior leadership role for someone who knows how to make complex change happen in practice - not just shaping ideas, but leading delivery, building trusted relationships, and turning ambition into operational reality.
You’ll play a central role in leading and growing our systems, place and public service change work. Work directly with clients, partners, senior leaders and delivery teams across complex programmes and live environments, you’ll help organisations navigate change, improve delivery, and respond to real operational and system pressures.
This is a hands-on role with significant responsibility, influence, and visibility across both delivery and organisational development. We’re looking for someone who understands the realities of public service delivery and organisational leadership, but who can also identify opportunities, shape propositions, build partnerships, and help grow sustainable and high-impact work. Our ideal candidate will bring operational credibility, strategic thinking, and commercial awareness.
Alongside leading delivery, you’ll contribute to business development, client relationships, strategic direction, and the continued evolution of our Homes and Missions model. The role requires someone comfortable operating across strategy, delivery and growth.
One day you may be working with a senior leadership team to shape a complex transformation programme, the next supporting delivery teams to work through operational challenges, strengthening client relationships, or helping develop a new opportunity into a deliverable programme of work. You’ll need sound judgement, political awareness, credibility with senior stakeholders, and the ability to lead calmly and decisively in complex environments.
This is not a purely strategic, advisory, or oversight position. We’re looking for a leader who’s comfortable close to the work - working directly with teams, supporting delivery in real time, building organisational capability, and helping create the conditions for high-quality change to happen.
Company Overview: Capacity works at the intersection of designing and doing in public services. Everyday we work with public and third sector organisations to make a positive impact on the lives of people in the Liverpool City Region and put public services at the heart of our communities.
Deputy Director of Public Service Change in Liverpool employer: RGIT Australia
At Capacity, we pride ourselves on being an exceptional employer that champions meaningful change in public services. Our collaborative work culture fosters innovation and professional growth, providing employees with the opportunity to lead impactful projects while building trusted relationships within the community. Located in the vibrant Liverpool City Region, we offer a unique environment where your contributions directly enhance the lives of local residents, making every day at work rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Director of Public Service Change in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public service sector. Attend events, join relevant groups, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. Building those relationships can open doors for you.
✨Tip Number 2
Showcase your hands-on experience! When you’re chatting with potential employers, highlight specific examples of how you've led change and tackled operational challenges. They want to see that you can turn ideas into action, so share your success stories!
✨Tip Number 3
Be proactive in your job search! Don’t just wait for roles to pop up on job boards. Reach out directly to organisations you admire, like us at StudySmarter, and express your interest in contributing to their mission. You never know what opportunities might arise!
✨Tip Number 4
Prepare for interviews by understanding the organisation’s challenges and how you can help. Research their current projects and think about how your skills can make a difference. This will show them you’re not just another candidate – you’re the right fit for their team!
We think you need these skills to ace Deputy Director of Public Service Change in Liverpool
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight your experience in leading complex change. We want to see how you've turned ambitious ideas into operational reality, so share specific examples that demonstrate your ability to build trusted relationships and lead delivery.
Be Real About Public Service Delivery:We’re looking for someone who understands the nitty-gritty of public service delivery. Use your application to showcase your operational credibility and strategic thinking. Talk about how you’ve navigated challenges in real environments and what impact you made.
Tailor Your Application:Don’t just send a generic application! We want to see that you’ve tailored your CV and cover letter to our job description. Highlight relevant experiences that align with our needs, especially around systems, place, and public service change work.
Apply Through Our Website:Make it easy for us to find your application by applying through our website. It helps us keep track of all applications and ensures you’re considered for this exciting role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at RGIT Australia
✨Know Your Change Management Inside Out
Make sure you’re well-versed in change management principles and practices. Be ready to discuss specific examples of how you've successfully led complex change initiatives in the past, highlighting your hands-on experience and operational credibility.
✨Build Relationships Before the Interview
If possible, connect with current or former employees of the company on LinkedIn. Understanding their experiences can give you valuable insights into the organisational culture and help you tailor your responses to align with their values.
✨Demonstrate Strategic Thinking
Prepare to showcase your strategic thinking skills by discussing how you’ve identified opportunities for growth and improvement in previous roles. Use concrete examples that illustrate your ability to shape propositions and build partnerships effectively.
✨Showcase Your Delivery Skills
Be ready to talk about your experience in leading delivery teams and overcoming operational challenges. Highlight your ability to work closely with teams in real-time, demonstrating your commitment to high-quality change and your capacity to lead calmly under pressure.
