At a Glance
- Tasks: Ensure our properties are safe, clean, and well-maintained for residents.
- Company: Join Mezzino, a fast-growing provider of luxury and budget student homes.
- Benefits: Full-time role with competitive pay and a supportive team environment.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Make a real difference in students' lives by maintaining their homes.
- Qualifications: Basic qualifications and relevant maintenance experience required.
The predicted salary is between 30000 - 40000 € per year.
Mezzino is growing – fast! We are now based in 27 major cities across the UK & Ireland. Mezzino provides luxury and budget student homes to suit all tastes. Our buildings are centrally located, close to major University campuses and vital transport links.
As a Maintenance Operative, you will play a crucial role in ensuring our properties are well-maintained, safe, and clean for our residents. You will assist in carrying out general maintenance, repairs, and inspections while supporting the wider site team in delivering excellent customer service. In particular, making sure the tests and checks have been carried out and logged and maintenance items have been inspected, repaired and logged as such. This is a full-time role, working Monday to Friday 37.5 hours per week.
Key Tasks:- To provide an excellent customer focused service:
- Communicate effectively with residents, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly.
- Maintain a focus on delivering services within agreed budgetary & resource parameters.
- Provide value for money solutions to all facility and maintenance related services.
- To provide an effective maintenance service to the buildings:
- Monitor the electronic maintenance reporting system daily ensuring maintenance tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer all property maintenance & records in accordance with procedures.
- Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning.
- To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
- To ensure the property is well maintained in a safe and secure manner:
- Undertake repair and maintenance tasks to a high quality including some basic plumbing and electrical, painting and decorating as required, maintenance of lighting and statutory testing.
- Understand and respond to health and safety matters in an appropriate & timely manner.
- Monitor sub-contractors and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
- Ensure all common parts of the site are frequently inspected and maintained to the highest standards of repair & cleanliness.
- To ensure the effective provision of gardens and grounds maintenance:
- Ensure grounds of the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.
- Establish in partnership with Accommodation Manager, the site cleaning regime including performance specification; daily schedule of work and refuse disposal arrangements.
- To ensure all aspects of Health & Safety are delivered & monitored:
- Manage & maintain all statutory testing records, utilising other team members where appropriate.
- Report any incidents or accidents to the Accommodation Manager using the correct system and documentation.
- Review site risk assessments as required with the Facilities and Compliance Manager.
- Ensure all method statements & safe systems of work for contractors are reviewed and annual checks are carried out for their statutory insurance and qualifications.
- Carry out contractor site inductions prior to works commencing.
- Basic O’ Level / GCSE Qualifications, technical qualification (City & Guilds or NVQ).
- Relevant experience in providing building fabric/building services repair and maintenance.
- Ability to communicate effectively, both orally and in writing.
- Microsoft Word, Excel and Outlook (or similar).
- Good communicator as you'll be involved in many parts of the business.
- Self-motivated and organised because things can get busy.
- Methodical with the ability to prioritise effectively.
- A good team player, as we have a great team, and this is key to our success.
- Positive attitude and ability to work with little supervision.
- Excellent customer focus, as our customers mean everything to us.
PLEASE ONLY APPLY IF YOU HAVE MAINTENANCE EXPERIENCE.
Maintenance Operative in Leicester employer: RGIT Australia
At Mezzino, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Maintenance Operatives play a vital role in ensuring the comfort and safety of our residents. With a strong focus on employee growth, we provide ongoing training and development opportunities, alongside a supportive team culture that values communication and collaboration. Located in vibrant city centres across the UK & Ireland, we offer competitive benefits and a chance to be part of a rapidly expanding company dedicated to delivering high-quality living experiences for students.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mezzino. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance roles. Think about your past experiences and how they relate to the job. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be prepared to discuss specific maintenance challenges you've faced and how you resolved them. This is your chance to demonstrate your initiative and ability to think on your feet.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Maintenance Operative in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Operative role. Highlight any relevant experience you have in building maintenance, repairs, and customer service. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Mezzino. Mention specific examples of your past work that relate to the key tasks in the job description. We love a good story!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to communicate effectively. Use clear language and structure in your writing, and don’t forget to mention any experience you have in dealing with customers or clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at RGIT Australia
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with basic plumbing, electrical work, and general repairs. Be ready to discuss your past experiences and how they relate to the role at Mezzino.
✨Show Off Your Communication Skills
As a Maintenance Operative, you'll need to communicate effectively with residents and colleagues. Prepare examples of how you've successfully resolved issues in the past, demonstrating your customer service skills and ability to work as part of a team.
✨Be Prepared for Practical Questions
Expect some practical questions or scenarios during the interview. Think about how you would handle specific maintenance tasks or emergencies. This will show that you're not only knowledgeable but also capable of thinking on your feet.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage time and resources effectively. Discuss how you keep track of maintenance tasks and ensure everything is logged properly. This will reassure them that you can handle the responsibilities of the role efficiently.
