At a Glance
- Tasks: Welcome visitors and manage phone calls while supporting administrative tasks.
- Company: Join Leeds Jewish Welfare Board, a community-focused charity with over 145 years of service.
- Benefits: Flexible hours, employee assistance programme, and free DBS check.
- Other info: Supportive team environment with opportunities for personal growth.
- Why this job: Make a real difference in your local community while gaining valuable experience.
- Qualifications: Experience in reception or customer service, strong communication skills, and empathy.
The predicted salary is between 10 - 12 £ per hour.
Contract Type: Bank / Zero-hours (as and when required)
Benefits: Employee Assistance Programme | Free DBS Check
About Us: For over 145 years, Leeds Jewish Welfare Board (LJWB) has been at the heart of the North Leeds community, delivering high‑quality social care and support services. Every month, we positively impact the lives of over 1,000 individuals through our wide range of community programmes and registered care services. Our vibrant community centre offers a full programme of activities for all ages, alongside food services, cultural celebrations, fundraising events, and social gatherings throughout the year.
The Role: Be the welcoming face of our community. We are looking for friendly, organised and approachable individuals to join our team of Bank Receptionists. As the first point of contact for visitors, you will play a key role in creating a positive and professional experience for everyone who comes through our doors. This flexible, zero‑hours position is ideal if you are looking for meaningful work that can fit around your other commitments.
Key Responsibilities:
- Welcome visitors, members, and guests with a warm and professional approach
- Manage incoming phone calls, directing enquiries and taking messages accurately
- Maintain a tidy, safe, and welcoming reception area
- Coordinate room bookings, appointments, and staff schedules
- Provide clear information about LJWB services and activities
- Support day‑to‑day administrative tasks including filing, data entry, and correspondence
- Respond to enquiries and resolve issues promptly and effectively
About You:
- Has experience in a reception, customer service, or administrative role (ideally within a community or care setting)
- Has excellent organisational skills and can manage multiple tasks confidently
- Demonstrates strong communication and interpersonal skills
- Is empathetic, patient, and passionate about supporting people from diverse backgrounds, including vulnerable individuals
- Is comfortable using Microsoft Office (Word, Excel, Outlook)
Why Join Us?
- Make a real difference in your local community
- Work within a supportive and friendly team
- Flexible working hours to suit your lifestyle
- Gain valuable experience in a respected and long‑established charity
How to Apply: To apply or request further information, please send your CV to: recruitment@ljwb.co.uk
Closing date: Thursday 4 June 2026 at 5pm. Please note: We may close this vacancy early if a suitable candidate is found. If you have not heard from us within three weeks of the closing date, please assume your application has not been successful on this occasion.
Additional Information: LJWB is committed to equality, diversity, and inclusion. All appointments are subject to satisfactory references and a DBS check. Applications are retained for 3 months for recruitment purposes only. Learn more: www.ljwb.co.uk
Bank Receptionist (Flexible Hours) in Leeds employer: RGIT Australia
At Leeds Jewish Welfare Board, we pride ourselves on being a supportive and inclusive employer that values the contributions of every team member. Our flexible Bank Receptionist role offers you the chance to make a meaningful impact in the North Leeds community while enjoying a friendly work environment and opportunities for personal growth. Join us to be part of a dedicated team that celebrates diversity and fosters a culture of care and compassion.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist (Flexible Hours) in Leeds
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on Leeds Jewish Welfare Board. Understand their values and community impact. This will help you connect your skills to what they’re all about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service experience and how you can create a welcoming atmosphere for visitors.
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Choose an outfit that’s professional yet approachable. You want to look like someone who’s ready to welcome guests with a smile.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Bank Receptionist (Flexible Hours) in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our community values.
Tailor Your CV:Make sure your CV is tailored to the Bank Receptionist role. Highlight any relevant experience in customer service or administrative roles, especially if it’s within a community or care setting. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for organised individuals, so show us that in your writing style!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at RGIT Australia
✨Know the Organisation
Before your interview, take some time to research Leeds Jewish Welfare Board. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your Customer Service Skills
As a Bank Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about times when you resolved issues or made someone feel welcome—these stories will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills and ability to manage multiple tasks. Practise responses that highlight your experience in reception or administrative roles, especially in community or care settings. This will help you articulate your fit for the role confidently.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the community programmes at LJWB. This shows you're engaged and serious about contributing positively to their mission, plus it gives you valuable insights into the workplace culture.
