Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead damp & mould response, ensuring quality and timely delivery of remedial works.
- Company: Join Cardo Group, a forward-thinking provider in social housing maintenance.
- Benefits: Competitive salary, development opportunities, wellbeing resources, and lifestyle discounts.
- Other info: Diverse workplace committed to equity, inclusion, and personal growth.
- Why this job: Make a real difference in communities while advancing your career in a supportive environment.
- Qualifications: Experience in supervisory roles within social housing and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
Who Are We:
Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.
We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.
Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.
Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?
Role Overview:
Lead and coordinate the operational damp & mould response, ensuring timely first response, high-quality evidence capture, effective access/programming, resident communication and the coordinated delivery of remedial works.
Responsibilities:
- Manage the end-to-end damp & mould case workflow from receipt to closure, ensuring clear actions, audit trail and next steps at each stage.
- Supervise the operational first-response activity (e.g., initial treatment), ensuring safe working, quality standards and complete evidence capture and case updates.
- Coordinate follow-on remedial works in line with agreed instructions/specification, including internal workstreams and contractors/supply chain.
- Proactively manage access, no-access, vulnerabilities and risk, escalating where appropriate.
- Maintain case trackers and performance reporting (ageing, response times, completion rates, repeat cases, access rates) and support continuous improvement.
- Support complaint/MP/Ombudsman-style queries by providing case chronology, evidence packs and delivery updates.
- Ensure works are delivered safely in line with company health & safety requirements, including review of RAMS/safe systems of work where applicable.
Governance Boundary:
This is an operational and process-led role. The post holder may record observations and gather evidence, but will not provide causation conclusions or issue technical sign-off. Final diagnosis, remedial specification and technical acceptance sit with the duty holder/technical function unless formally delegated in writing.
Out of Scope:
- Root-cause diagnosis and causation statements.
- Remedial specification and technical acceptance/sign-off.
- Formal statutory determinations (unless delegated in writing).
You Will Need:
- Proven experience in a supervisory / coordination role within social housing repairs, maintenance, voids and/or responsive services.
- Excellent communication skills and a resident-focused approach.
- Full UK driving licence.
- Good working understanding of damp & mould operational response processes and common indicators, without acting as the diagnosing surveyor or providing causation conclusions.
- Strong case management, scheduling/programming, stakeholder management and evidence discipline (audit trails, photo standards, case packs and chronology).
- Working knowledge of relevant housing standards/legislation from an operational delivery and escalation perspective (e.g., HHSRS, Homes (Fitness for Human Habitation) Act, Awaab’s Law), and confident escalating to the relevant technical/duty holder function for diagnosis, specification and technical sign-off.
We Will Provide:
- Excellent development and progression opportunities.
- Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions].
- Life Assurance cover.
- Wellbeing Resources and Counselling services.
- Retail & Lifestyle Discount Platform.
- Enhanced Family Leave Provisions.
- Recognition initiatives and awards.
- Occupational Sick Pay.
Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.
Why Join Cardo Group?
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.
Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:
- Teamwork – We collaborate, support one another, and achieve more together.
- Integrity – We act with honesty, fairness, and transparency in everything we do.
- Excellence – We set high standards and deliver quality for our people and our customers.
- Respect – We value every individual and create a space where all voices are heard.
We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.
Damp & Mould Supervisor - Social Housing in Kingston upon Thames employer: RGIT Australia
Contact Detail:
RGIT Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp & Mould Supervisor - Social Housing in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Damp & Mould Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of damp & mould operational processes. Be ready to discuss your experience in managing cases and coordinating teams, as this will show you're the right fit for the role at Cardo Group.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities at Cardo Group, where we prioritise teamwork, integrity, and respect. Tailor your approach to highlight how you embody these values.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Damp & Mould Supervisor - Social Housing in Kingston upon Thames
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Damp & Mould Supervisor role. Highlight your relevant experience in social housing repairs and your understanding of damp & mould processes. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of resident communication, it’s crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you effectively managed stakeholder relationships or resolved issues.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at RGIT Australia
✨Know Your Stuff
Make sure you brush up on your knowledge of damp and mould operational response processes. Familiarise yourself with common indicators and relevant housing standards like the HHSRS and Awaab’s Law. This will show that you’re not just interested in the role, but that you understand the technical aspects too.
✨Showcase Your Communication Skills
As a Damp & Mould Supervisor, excellent communication is key. Prepare examples of how you've effectively communicated with residents or stakeholders in past roles. Think about times when you’ve had to manage access issues or coordinate with contractors, and be ready to discuss these experiences.
✨Demonstrate Your Case Management Skills
Be prepared to talk about your experience with case management and how you ensure clear actions and audit trails. Bring examples of how you’ve maintained performance reporting and managed workflows from start to finish. This will highlight your organisational skills and attention to detail.
✨Emphasise Your Commitment to Safety
Safety is paramount in this role, so be ready to discuss how you’ve ensured safe working practices in previous positions. Familiarise yourself with RAMS and safe systems of work, and be prepared to explain how you would apply these in the context of managing damp and mould cases.