At a Glance
- Tasks: Manage supply point administration and ensure accurate billing and compliance.
- Company: Join a fast-growing, top-rated energy supplier in the UK.
- Benefits: Competitive salary, 25 days leave, health cashback scheme, and career progression.
- Other info: Enjoy a collaborative environment with regular social events and hybrid working options.
- Why this job: Be part of a dynamic team making a real impact in the energy sector.
- Qualifications: Experience in supply point administration and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Lead Supply Point Administrator to join our team at our Guiseley, Leeds office. This is a key role within our Operations team, focused on managing MPAN and MPRN activity, strengthening controls that protect billing accuracy and settlement, and supporting readiness for major industry changes including MHHS and smart, advanced and half-hourly metering.
At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.
Responsibilities
- Supply Point Administration Management: Overseeing meter administration processes (Flows, RGMA, read validation, MTDs, exception management, consumption data validation) to support accurate billing, compliance and customer satisfaction. Also maintaining accurate supply point records.
- Compliance & Regulation: Ensure operational activity aligns with regulatory and supply/Shipper licence requirements, including obligations relevant to Ofgem, Elexon and REC.
- Team Support: Support and develop colleagues through coaching, whilst continuously improving processes, supporting wider business when metering issues arise making the operations team run smoothly and efficiently.
- Third-Party Liaison: Building relationships with meter operators, suppliers, service partners and field technicians to resolve site issues, siteworks, new connections, disconnections and smart meter faults.
- Customer & Industry Queries: Handle customer and industry queries professionally via phone and email to enhance customer and industry relationships, ensuring timely and accurate responses.
- Audit & Reporting: Produce agreed reporting and compile evidence for internal and external audits (BSC, SMART meter), helping to maintain strong governance and control.
The Individual
- Industry Knowledge: Strong understanding of the UK energy market, supply point administration, smart metering and industry data flows.
- Leadership Skills: Proven experience of supporting team performance, managing workloads and driving process improvements.
- Analytical Thinking: Strong numerical and investigative skills, with the ability to identify anomalies, resolve defects and improve data accuracy.
- Communication: Excellent stakeholder management skills, with the ability to work effectively across frontline teams, management and third-party partners.
- Knowledge of key industry governance and codes relevant to supply point and metering operations.
- Awareness of MHHS and its impact on supplier operations.
- Experience of smart, advanced and/or half-hourly metering operations and associated data flows, including DCC-related activity where applicable.
- Experience managing meter data exceptions and applying controls that protect invoice accuracy and settlement outcomes.
- Experience supporting audit activity, control testing or compliance reporting within an energy supplier environment.
- Continuous improvement experience, including identifying inefficiencies and implementing practical solutions.
- Confidence using dashboards or BI tools to monitor performance and support decision-making.
Join The Team
- Competitive salary, based on experience.
- Regular company social events.
- 25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
- Collaborative working environment.
- Career progression opportunities.
- Opportunity to grow within an expanding business.
- Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
- Health and well-being cashback scheme.
- Cycle to Work scheme.
Company Overview
United Gas & Power (UGP) is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.
Lead Supply Point Administrator in Guiseley employer: RGIT Australia
At United Gas & Power, we pride ourselves on being one of the fastest-growing commercial energy suppliers in the UK, offering a dynamic and inclusive work environment in our Guiseley, Leeds office. Our commitment to employee growth is reflected in our collaborative culture, competitive benefits including 25 days annual leave and health cashback schemes, and opportunities for career progression within a supportive team that values diverse backgrounds and experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Supply Point Administrator in Guiseley
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughRGIT Australia's Website
Don’t forget to apply directly through RGIT Australia's website for the full-time Lead Supply Point Administrator role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Lead Supply Point Administrator in Guiseley
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at RGIT Australia. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at RGIT Australia
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of RGIT Australia.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to RGIT Australia.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
