Customer Experience Lead: Refunds, QA & Team Coaching in Guiseley

Customer Experience Lead: Refunds, QA & Team Coaching in Guiseley

Guiseley Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer experience initiatives, manage refunds, and ensure quality service.
  • Company: RGIT Australia, a diverse and inclusive workplace.
  • Benefits: Full-time role with excellent benefits and professional growth opportunities.
  • Other info: Join a supportive team dedicated to exceptional customer experiences.
  • Why this job: Make a real difference in customer satisfaction and drive positive change.
  • Qualifications: Experience in customer service and strong leadership skills.

The predicted salary is between 22000 - 28000 Β£ per year.

RGIT Australia is looking for a Customer Experience Lead to join our team in Guiseley. In this full-time position, you will ensure exceptional service for energy customers while managing refunds and maintaining quality standards.

Your role involves direct customer interaction, operational support, and implementing improvement initiatives. We promote a diverse and inclusive culture and welcome applicants from all backgrounds. Join us for a rewarding career with excellent benefits and professional growth opportunities.

Customer Experience Lead: Refunds, QA & Team Coaching in Guiseley employer: RGIT Australia

RGIT Australia is an excellent employer, offering a vibrant work culture in Guiseley that prioritises diversity and inclusion. Employees benefit from comprehensive professional growth opportunities, competitive remuneration, and a supportive environment that encourages innovation and teamwork, making it a fulfilling place to advance your career in customer experience.

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Contact Details:

RGIT Australia Recruitment Team

We think you need these skills to ace Customer Experience Lead: Refunds, QA & Team Coaching in Guiseley

Customer Service Skills
Quality Assurance
Refund Management
Operational Support
Improvement Initiatives
Team Coaching
Communication Skills