Events & Experiential Executive in Great Malvern

Full-time Permanent Associate

Pay: £28,000.00-32,000.00 per year

Location: Malvern, Worcestershire

The Company

Morgan Motor Company has been handcrafting sports cars since 1909 and is one of the world's pre‐eminent coachbuilders. Pioneering its unique blend of traditional craftsmanship and modern technology, every Morgan is handmade to order. The historic home of Morgan is at Pickersleigh Road in Malvern Link, Worcestershire. This is the only place in the world where Morgan cars are built. Steeped in history, the hallowed red brick buildings are home to one of the most unique automotive production facilities in the world. Morgan sports cars are hand‐crafted using three core elements: ash, aluminium, and leather. Every car is entirely unique, built to the highest standards by passionate craftsmen and women, whose skills are handed down through generations and perfected over a lifetime, bringing together heritage, innovation, and cutting‐edge technology. Morgan is an inclusive organisation that provides a welcoming environment for everyone, we celebrate the diversity of our community and embrace equal opportunities for all by promoting a workplace that is free from discrimination of any kind. We encourage job applications from all and actively seek to add fresh perspectives and new ideas to our hardworking and passionate workforce.

The Role

The Events & Experiential Executive is responsible for the planning and co‐ordination of Morgan Motor Company's global experiential events and activations, including driving tours in the UK and international markets, brand events, and partnership and sponsorship activations. Customer engagement sits at the heart of the role. The Events & Experiential Executive will communicate directly with customers throughout the planning and delivery of events, ensuring every touchpoint reflects Morgan's values, standards and distinctive character. The role will support the co‐ordination of the experiential vehicle fleet and supports the delivery of experiences that strengthen customer relationships, enhance brand equity and contribute to commercial performance. Working closely with the Partnerships Executive, the role will support the delivery of partner‐led events and activations, helping to maximise the value and impact of Morgan's strategic relationships. The role requires regular travel throughout the UK and internationally to support the planning and delivery of events, driving tours and brand activations. As part of a small and collaborative team, the Events & Experiential Executive will also support the wider Experience function and contribute flexibly to the day‐to‐day operation of the department. This may include assisting with customer enquiries, managing bookings, welcoming customers and visitors, answering telephone calls, and responding to communications across multiple channels.

Key Responsibilities

• Events and Activations
  • Plan, co‐coordinate and deliver Morgan brand events across UK and international markets to the highest standard.
  • Deliver customer driving tours and bespoke events, product launches, retailer events, partnership activations and third‐party engagements, from initial concept through to delivery and post‐event evaluation.
  • Create engaging customer experiences that strengthen brand affinity, support commercial objectives and reflect Morgan's distinctive character.
  • Manage event logistics, venues, suppliers, hospitality, travel arrangements and operational requirements.
  • Ensure all events are delivered on time, within budget and in line with agreed objectives.
  • Represent Morgan Motor Company at events, activations and customer experiences in the UK and international markets.
• Customer Experience and Communications
  • Act as a key point of contact for customers throughout the planning and delivery of experiential programmes.
  • Deliver a professional, responsive and personalised customer experience at every stage of the customer journey.
  • Manage event communications, joining instructions, itineraries and post‐event follow‐up activity.
• Experiential Fleet Management
  • Co‐ordinate the operational performance of Morgan's experiential vehicle fleet.
  • Work closely with the Brand Experience Manager to manage fleet planning, utilisation and availability across all experiential programmes.
  • Ensure all experiential vehicles are maintained, prepared and presented to the highest standard.
  • Oversee vehicle logistics, transportation and deployment to support events and activations in the UK and overseas.
• Partnership and Sponsorship Activations
  • Work closely with the Partnerships Executive to deliver partnership and sponsorship activations that meet the objectives of both Morgan and its partners.
  • Ensure all activations are executed in accordance with agreed brand guidelines and contractual requirements.
  • Support the development of new opportunities to enhance customer experiences and extend Morgan's brand reach.
• Experiential Marketing
  • Collaborate with the wider Marketing team to develop promotional plans that drive awareness, participation and engagement.
  • Support the creation of digital content and event communications across relevant channels.
  • Contribute to the development of the online customer journey to improve engagement and conversion.
• Budget and Performance Management
  • Build, manage and monitor budgets across experiential programmes and events.
  • Track performance against commercial objectives and provide post‐event reporting and analysis.
  • Identify opportunities to improve efficiency, profitability and customer satisfaction across all activities.
• Stakeholder Management
  • Work closely with Sales, Marketing, retailer partners and external suppliers to ensure aligned delivery and consistent brand representation.
  • Build and maintain strong working relationships with internal and external stakeholders across all markets.
  • Deliver stakeholder engagement and maintain consistent brand representation.

Qualifications

• Event Management – Proven experience planning and delivering events, experiential marketing activities or customer experiences to a high standard.
• Organisation and Project Management – Strong organisational and project management skills, with the ability to manage multiple projects, priorities and deadlines simultaneously.
• Communication and Relationship Building – Excellent communication and interpersonal skills, with confidence engaging directly with customers, partners, suppliers and internal stakeholders.
• Commercial Awareness – Commercially aware, with experience managing budgets and understanding how events and activations contribute to wider business objectives.
• Driving Licence and Travel Flexibility – Full UK driving licence and willingness to travel regularly throughout the UK and internationally, including occasional evening and weekend work.
• Customer Focus – Demonstrates a genuine commitment to delivering exceptional customer experiences, ensuring every interaction reflects Morgan's standards, values and distinctive character.
• Collaboration – Works effectively with colleagues, retailers, partners and suppliers, building positive relationships and contributing to shared goals across the business.
• Ownership and Reliability – Takes responsibility for delivering commitments, maintains high standards of organisation and follows through on tasks with attention to detail and professionalism.
• Initiative and Adaptability – Demonstrates a proactive approach to problem‐solving, embraces new ideas and responds positively to changing priorities and environments.
• Brand Ambassador – Represents Morgan with authenticity, enthusiasm and pride, embracing the company's unique culture and heritage.

Working Hours, Salary & Holiday

• 37.5 hours per week Monday to Friday
• 247.5 hours of holiday per year
• Standard Life Pension scheme (5% contribution from Morgan), including a salary sacrifice pension scheme
• Legal & General Life Cover (twice annual salary)
• Octopus Electric Vehicle Salary Sacrifice Scheme
• Cycle to work salary sacrifice scheme
• Charity payroll giving scheme
• BUPA private medical insurance (single, couples and family cover available)
• Enhanced paternity, maternity & sick pay benefits
• Legal & General Employee Assistance Programme for 24‐hour support
• Access to a team of trained Mental Health First Aiders
• Paid time off for medical appointments
• Occupational health referrals as required
• Retirement Wind Down Policy
• Flexible Working Policy
• Sabbatical Policy
• Staff Engagement & Community
• Staff discount (vehicles/parts/merchandise/tours)
• Discounted menu from the Morgan café
• Free entry to Morgan events for staff and their families
• Employee Referral Scheme
• Long service awards & birthday gifts

We are committed to fostering an inclusive and diverse workplace where all individuals feel valued and respected. The successful candidate will demonstrate a strong commitment to inclusion, ensuring that their actions, communication, and decision‐making reflect an appreciation for diverse perspectives. They will actively contribute to creating a welcoming environment for colleagues of all backgrounds, abilities, and experiences, and promote equality in both internal and external interactions. A proactive approach to addressing potential barriers to inclusion and embracing a culture of openness and collaboration is essential for this role.

Ability to commute/relocate: Malvern WR14 2LL: reliably commute or plan to relocate before starting work (required)