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- Tasks: Support customers and coordinate equipment hires for smooth operations.
- Company: Join a family-owned business with strong core values.
- Benefits: Competitive salary, extra holidays, tailored learning, and employee perks.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be at the heart of operations, making a real impact on customer satisfaction.
- Qualifications: Strong organisational skills and confident communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to offer the opportunity for a motivated Hire Controller to join our Plant Operations Team based at our Glasgow Depot (G51 3RN). In this role, you’ll be at the heart of our operations, supporting customers, coordinating hires, and ensuring our equipment is where it needs to be, when it needs to be there. Your work directly contributes to Jarvie Plant’s reputation for reliable, high-quality hire solutions and excellent customer service.
How This Role Supports the Delivery of Hire Solutions
Hire Controllers play a key role in delivering exceptional service and operational efficiency. Your work ensures our customers receive the equipment they need, safely, efficiently, and on time.
Key Responsibilities Include:
- Acting as the first point of contact for hire enquiries, providing professional and friendly support to customers and internal teams.
- Coordinating the full hire process from quotation and booking to scheduling deliveries and processing off-hires.
- Supporting operational efficiency by maintaining accurate hire documentation and system records.
- Collaborating with workshop, transport, and depot teams to maximise fleet utilisation and minimise downtime.
- Managing logistics to ensure equipment movements are planned, communicated, and completed on time.
- Proactively identifying opportunities to improve processes and enhance customer satisfaction.
What Makes You a Good Fit for This Role
We’d love to see the following skills and experience from our applicants:
- Previous experience in hire operations, logistics, or a customer service environment (preferred but not essential).
- Strong organisational skills with the ability to prioritise and manage multiple enquiries efficiently.
- Confident communication skills, both verbal and written, to liaise effectively with customers, suppliers, and internal teams.
- Attention to detail to ensure accurate order processing, documentation, and asset tracking.
- A proactive, solution‑focused approach with the ability to think on your feet.
- Comfortable using IT systems and CRM software (e.g. InspHire, HubSpot, Microsoft Office, Outlook).
- A collaborative team player who supports others to achieve shared goals.
- A positive attitude and a desire to grow your knowledge of fleet operations and the hire industry.
Why Work for Jarvie Plant
As a family owned business, Jarvie Plant is built on core values: Safety Conscious, Collaborative, Dependable, Progressive, and Responsible. In this role, you’ll help put those values into action, delivering safe, efficient, and customer‑focused hire solutions. We’re committed to supporting our people as much as we support our customers. When you join Jarvie Plant, you’ll benefit from:
- Competitive Salary with regular reviews to ensure your compensation stays aligned with industry standards.
- Company Sick Pay, offering peace of mind in times of illness with financial support when you need it most.
- Extra Holidays, with flexible buy/sell options for added flexibility.
- Tailored Learning Opportunities through our dedicated Learning & Development programme.
- Employee Discount Scheme and a wide range of staff perks.
- Life Assurance and a contributory Company Pension Scheme for peace of mind.
- Supportive Wellbeing Programmes, including an Employee Assistance Programme (EAP) and family‑friendly policies.
- Cycle to Work Scheme to promote a healthy, active lifestyle.
How to Apply
Ready to play a key role in delivering reliable hire solutions? Apply today via our Employment Hero recruitment portal. For any questions please reach out to recruitment@jarvieplant.co.uk.
Important Information Before You Apply
We’re unable to offer sponsorship; applicants must have the right to work in the UK. Offers are subject to satisfactory pre‑employment checks including references and, where relevant, DVLA, credit, or criminal checks.
Jarvie Plant – where people are, and always will be, our greatest asset! We’re an equal opportunity employer, welcoming applicants from all backgrounds and communities.
Hire Controller in Glasgow employer: RGIT Australia
Contact Detail:
RGIT Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jarvie Plant. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to hire operations and customer service. Think about your past experiences and how they relate to the role of a Hire Controller. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate your ability to communicate clearly and effectively. Remember, as a Hire Controller, you'll be the first point of contact for customers, so let your friendly personality shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you're genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Hire Controller in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to be a Hire Controller and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hire operations or customer service. We love seeing how your background aligns with what we do at Jarvie Plant, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our team!
Apply Through Our Website: Don’t forget to apply via our Employment Hero recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at RGIT Australia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire Controller role. Familiarise yourself with the key responsibilities and how they contribute to operational efficiency and customer satisfaction. This will help you articulate how your skills align with what Jarvie Plant is looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or enquiries. Highlight how you prioritised effectively and maintained accuracy in documentation, as these are crucial for the position.
✨Communicate Confidently
Practice your verbal and written communication skills before the interview. Be ready to discuss how you've liaised with customers and internal teams in previous roles. Demonstrating your ability to communicate clearly and professionally will show that you're a good fit for the collaborative environment at Jarvie Plant.
✨Emphasise Your Proactive Approach
Jarvie Plant values a proactive, solution-focused mindset. Think of instances where you identified opportunities for improvement in processes or customer service. Sharing these examples will illustrate your ability to think on your feet and contribute positively to the team.