Full-time Permanent Associate
Posted 17 Sep 2026
Description
Join One of the UK's Leading Welfare Unit Hire Companies
Welfare 4 Hire is one of the UK's largest national providers of self-contained mobile welfare units, supporting customers across construction, infrastructure, utilities, and industrial sectors. As specialists in welfare hire, we continuously invest in modern welfare units, transport vehicles, and innovative solutions to deliver exceptional service.
With depots strategically located across the UK, including London, Leicester, Gloucester, Nantwich and Durham, we are experiencing exciting growth and are looking for a motivated Transport Planner to join our team.
As part of the AER Rents Group, you'll be joining a successful and expanding organisation alongside our sister companies, including Drogheda Hire & Sales, Mainline Group, Mr Plant Hire, Chippindale Hire & Sales, and Hudson Lifting.
The Opportunity
We are seeking an organised and customer-focused Transport Planner to support the Transport Supervisor and Hire Desk Manager in coordinating transport operations and ensuring the efficient utilisation of our fleet and resources.
This is an excellent opportunity for someone with planning, logistics, transport coordination, or customer service experience who wants to develop their career within a growing national business.
Key Responsibilities
As a Transport Planner, you will:
- Manage customer hire and service enquiries via telephone and email, delivering a professional and responsive service.
- Coordinate daily delivery and collection schedules with drivers and depot teams.
- Plan and optimise internal and external transport activities to maximise efficiency.
- Monitor and update planning systems, ensuring all driver, vehicle, and delivery information remains accurate.
- Support the Transport Supervisor with fuel management, including monitoring fuel usage and fuel card administration.
- Produce and maintain transport reports, records, and operational documentation.
- Assist with compliance and vehicle maintenance administration.
- Support continuous improvement initiatives across transport and customer service operations.
What We're Looking For
- Experience in a transport planning, logistics coordination, scheduling, customer service, or similar operational role.
- Strong organisational skills with excellent attention to detail.
- Ability to solve problems quickly and work effectively under pressure.
- Strong communication skills and a customer-focused approach.
- Ability to work independently and collaboratively within a team environment.
- Good IT skills and experience using planning or operational systems.
- Knowledge of UK geography and transport networks.
- Experience using planning systems such as Syrinx, BigChange, or similar fleet management software.
- Experience monitoring transport KPIs, reporting, and operational performance metrics.
- Knowledge of vehicle compliance or fleet administration.
What We Offer
- Full time role, 45 hours per week
- 24 days annual leave plus bank holidays.
- Company pension scheme.
- Competitive salary and benefits package.
- Career development and progression opportunities.
- Supportive and collaborative working environment.
- Opportunity to join a growing national business within a successful group of companies.
Why Join Welfare 4 Hire?
At Welfare 4 Hire, our people are at the heart of our success. We are committed to providing a positive, supportive workplace where employees can develop their skills, contribute ideas, and build rewarding careers.
If you're looking for a role where you can make a real impact in a fast-paced transport and logistics environment, we'd love to hear from you.
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