At a Glance
- Tasks: Handle customer queries and troubleshoot issues with a proactive approach.
- Company: Join Osprey, a forward-thinking company in the EV sector.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Other info: Flexible working hours with a mix of office and home-based work.
- Why this job: Make a difference in customer satisfaction while working with a passionate team.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Osprey is hiring a Customer Care Administrator in the UK to join a hybrid team balancing office and home-based work.
The role involves handling customer queries with strong communication, troubleshooting, and a proactive approach to issue resolution.
You will manage a mix of straightforward and complex inquiries, coordinate with internal teams, and contribute to improving support processes while ensuring high customer satisfaction.
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We think you need these skills to ace EV Customer Care Specialist (Hybrid, Weekend)
Customer Service Skills
Communication Skills
Troubleshooting Skills
Proactive Problem-Solving
Issue Resolution
Coordination Skills
Process Improvement
