At a Glance
- Tasks: Lead a vibrant team and ensure our cinema runs smoothly while delivering top-notch customer service.
- Company: Join a growing cinema circuit dedicated to affordable family entertainment.
- Benefits: Enjoy flexible hours, unlimited cinema tickets, and 28 days holiday per year.
- Other info: Must be available for evening shifts and school holidays; dynamic team atmosphere awaits!
- Why this job: Be part of a fun environment where you can make a real impact on the cinema experience.
- Qualifications: Previous customer-facing retail management experience is essential.
The predicted salary is between 24000 - 30000 £ per year.
We need a Duty Manager to help run and make our Morecambe cinema a great place to visit and work! Duty Managers have a key role as part of a busy cinema. Flexibility and the ability to work as part of a successful team will be required in this role. You will be responsible for supporting the Cinema Manager in the day-to-day running of the cinema. You will be there to lead and guide the Front of House Assistants. A desire to work within a successful team and having a helpful and approachable personality is definitely required for this role. Previous supervisory experience would be a big advantage for this role.
What does the job involve?
- Providing friendly and helpful service to customers
- Supervising team members and ensuring key jobs get done
- Supporting the management team in ensuring compliance with company guidelines
- Communicating targets and objectives to the team
- Helping the management to train team members
- Cash management responsibilities
- Driving concession sales
- Maintaining high standards of cleanliness in all public areas of the cinema
- Delivering high standards of presentation and display
- Putting stock out in the concessions areas
- Keeping up to date with your knowledge of film releases
- Working as part of a team
You will need to be available for evening shifts and during all school holiday periods.
Benefits include:
- Hourly rate of pay
- 28 days holiday per year including bank holidays
- Flexible hours
- Unlimited tickets for you and extra for your family and friends
- Minimum 30 hours per week contracted hours. Must be available 0900 - 2330 all days, as hours are on a rota basis. You will be expected to do 2-3 close shifts per week finishing around 11pm.
Previous customer facing retail management experience is essential for this role.
We are a growing cinema circuit anchored in our local communities with a company mission to deliver affordable family entertainment and outstanding customer service without compromising quality.
Duty Manager - Cinema employer: RGIT Australia
Join our vibrant cinema team in Morecambe, where we prioritise a supportive work culture and offer flexible hours to fit your lifestyle. As a Duty Manager, you'll not only lead a dedicated team but also enjoy benefits like unlimited cinema tickets for you and your loved ones, alongside opportunities for personal growth within a community-focused environment. We believe in delivering exceptional customer service while ensuring our employees feel valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Cinema
✨Tip Number 1
Get to know the cinema! Before your interview, pop in and chat with the staff. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully led a team or handled a tricky situation. We want to see how you can guide the Front of House Assistants.
✨Tip Number 3
Be ready to discuss customer service! Prepare some stories about how you've provided excellent service in the past. Remember, we’re all about delivering outstanding customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our cinema family!
We think you need these skills to ace Duty Manager - Cinema
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can bring a friendly and approachable vibe to our cinema. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Experience:Make sure to mention any previous supervisory or customer-facing roles you've had. We love seeing how your past experiences can help you lead our team and provide top-notch service to our customers.
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. Show us that you understand the role of a Duty Manager and how you can contribute to making our cinema a fantastic place to work and visit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at RGIT Australia
✨Know the Cinema Inside Out
Before your interview, make sure you know the cinema's layout, current film releases, and any special events coming up. This shows your enthusiasm for the role and helps you answer questions about how you'd enhance the customer experience.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully supervised or motivated a team. Highlight how you handled challenges and ensured tasks were completed efficiently.
✨Emphasise Customer Service
This role is all about providing excellent service. Be ready to discuss your approach to customer interactions and how you would handle difficult situations. Share specific instances where you went above and beyond for customers in previous roles.
✨Flexibility is Key
Since the job requires evening shifts and working during holidays, be prepared to discuss your availability. Show that you're adaptable and willing to work as part of a team, which is crucial for maintaining a smooth operation in a busy cinema environment.
