Newcastle-under-Lyme, WestMidlands ST5, United Kingdom
Part-time Permanent Entry Level
Posted 06 Oct 2026
Description
Summary:
As a Customer Service Team Member in the Leisure & Sport industry, you will play a vital role in ensuring a positive experience for our customers. Based in Newcastle-under-Lyme, this part-time position offers an opportunity to engage with a diverse clientele, addressing their needs and enhancing their overall satisfaction. Your contributions will be essential in fostering a welcoming environment and promoting our services effectively.
Responsibilities:
- Assist customers with inquiries and provide information about services and facilities.
- Maintain a clean and organised workspace to ensure a pleasant environment.
- Process transactions accurately and efficiently using the point of sale system.
- Collaborate with team members to ensure smooth operations and excellent service delivery.
- Promote special offers and events to enhance customer engagement.
Qualifications:
- No formal education required; GCSEs in English and Mathematics are advantageous.
- Previous experience in a customer service role is preferred but not essential.
- Strong communication skills and a friendly, approachable demeanour.
- Ability to work effectively in a team and independently.
- Basic computer skills and familiarity with point of sale systems are beneficial.
- Flexibility to work varied shifts, including evenings and weekends.
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Customer Service Team Member employer: RGIT Australia
Palladium Digital is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to lead transformative AI initiatives. With a strong focus on professional development, team members benefit from mentorship opportunities and the chance to engage with high-profile clients in a hybrid work environment based in London or Oxford. Join us to be part of a forward-thinking team that values collaboration and drives meaningful change in the business landscape.
