Makeup Artist & Education Lead in Croydon

We’re looking for a brilliant, confident and deeply passionate Makeup Artist & Education Lead to help shape the next chapter of Tropic’s makeup journey. This is a rare opportunity to join a purpose‑led beauty brand at a pivotal moment, as we develop and launch a new generation of high‑performance makeup products designed to challenge the industry. Our upcoming makeup range will combine beautiful colour, effortless application and skin‑loving performance, using natural‑origin ingredients and skincare benefits to prove that clean, conscious makeup can still deliver exceptional results.

You’ll be the face and voice of makeup education for our Ambassador community, creating inspiring content, tutorials and training that helps thousands of people feel more confident applying, recommending and selling makeup. You’ll also play a hands‑on role in product development, helping us refine shades, textures, application techniques and education around the range. This role is ideal for a certified makeup artist who is as comfortable on camera as they are behind the scenes. Someone warm, charismatic, credible and infectious – with the artistry to inspire, the communication skills to educate, and the product instinct to help us create something genuinely different.

Key Responsibilities

• Create and deliver engaging makeup education for Ambassadors, customers and our wider community
• Film confident, inspiring tutorials, tips and application content for digital channels, training platforms and launches
• Break down techniques in a simple, accessible and empowering way for all confidence levels
• Develop education across complexion, colour, placement, application, tools, skin prep and product layering
• Help Ambassadors feel confident recommending and demonstrating makeup to their customers

Community and Makeup Collective Leadership

• Help nurture our Makeup Collective – around 100 community members shaping the range
• Build strong relationships with Collective members, creating an inclusive environment where people feel heard
• Gather feedback and translate community insights into product and education recommendations
• Bring people together through live sessions, demonstrations and collaborative learning

Ambassador Confidence and Commercial Impact

• Create education that supports both artistry and commercial storytelling
• Make product benefits easy to understand and communicate
• Ensure makeup education is consistent and inspiring across launches, campaigns and events
• Act as a trusted internal voice on makeup application, artistry and education

What We’re Looking For

• You’ll be a certified makeup artist with a genuine love of makeup, education and product.
• You’ll have strong technical artistry skills, but just as importantly, you’ll know how to make makeup feel accessible, joyful and confidence‑building.
• Professional makeup artistry certification or equivalent recognised training
• Strong application skills across different skin tones, ages, skin types and preferences
• Experience creating makeup content, tutorials, training or educational material
• A confident, engaging and natural presence on camera
• Excellent communication skills – able to explain techniques simply and clearly
• A passion for high‑performance, conscious beauty and skin‑benefiting makeup
• Strong interpersonal skills and the ability to build trust with a large community
• A collaborative mindset and ability to work across product, marketing and education teams
• Warmth, energy and a genuinely infectious enthusiasm for helping people feel their best
• Experience working with a beauty, skincare or makeup brand
• Experience supporting product development, shade curation or product testing
• Experience in educating sales teams, consultants, creators or community groups
• Familiarity with clean beauty, natural‑origin formulations or skinification trends
• A strong understanding of social‑first beauty content and what makes tutorials engaging online
• Experience presenting on live video, webinars, social media or at events

What We Offer

• Employment Type: Full‑time, Monday to Friday, 9am – 5pm, with flexibility for the right person
• Location: Tropic HQ, London / hybrid
• Benefits: Hybrid working, up to 33 days holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (all available after a qualifying period).
• EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and plenty of well‑being treats throughout the year
• Start Date: Immediate

About Tropic

Tropic is a fast‑growing, certified vegan, cruelty‑free, and carbon‑neutral beauty brand that creates high‑performance, clean products.

Tropic’s Commitment to Equal Opportunities

Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.