We’re looking for an Ecommerce Executive to help keep tropic.com looking its best, running smoothly and giving our customers a brilliant online experience.
Reporting to our Senior Ecommerce Manager, you’ll take care of the day‑to‑day management of the website, playing an important role in getting our new product launches and promotional offers live, keeping our onsite content fresh and accurate, managing user‑generated content and supporting our organic visibility through SEO and AEO.
You’ll work closely with our external marketing agency on SEO and AEO, while collaborating with teams across Tropic to help bring new product launches and offers to life online.
This is a hands‑on role for someone who loves getting things done, has a great eye for detail and takes pride in making sure everything is accurate, up to date and ready when it needs to be.
Key Responsibilities
NPD & Offers
- Manage the onsite delivery of new product launches and promotional offers, from page builds and testing through to go‑live.
- Liaise with our Marketing, Stock and Dispatch teams to help make sure launches and offers come together smoothly and on time.
- Track how previous launches and offers have performed, sharing insights and learnings with the Senior Ecommerce Manager.
UGC & General Site Management
- Manage the collection and review of new user‑generated content, making sure fresh UGC is uploaded to the website each week.
- Keep on‑site imagery and copy up to date in line with our latest campaigns and changes.
- Make sure important product information is accurate and clearly reflected on the website, including ingredients, product details and pack shots.
- Carry out daily website checks, spotting anything that isn’t quite right and reporting and coordinating any fixes needed.
SEO & AEO
- Support our SEO and AEO activity through blog content, working closely with our marketing agency to identify opportunities and implement their recommendations.
- Manage on‑page optimisation, including alt tags and internal linking, to help improve Tropic’s organic visibility.
What We're Looking For
- Experience in an ecommerce role with exposure to trading, promotions, NPD or onsite content, ideally within retail, beauty or skincare.
- A reliable, hands‑on executor who's comfortable making decisions and getting things live accurately and on time.
- Confident using analytics tools (e.g. GA4) to help track and report on performance.
- Some understanding of SEO/AEO best practice, or a strong willingness to learn and work closely with our marketing agency on this.
- Highly organised, with the ability to manage multiple launches and priorities simultaneously.
- Proactive and happy to flag issues or ideas, while comfortable taking direction from the Senior Ecommerce Manager.
- Collaborative and confident working cross‑functionally in a fast‑paced environment, adapting quickly as priorities shift.
What We Offer
Employment Type:This role is offered full‑time, Monday to Friday,9 am to 5 pm.
Location:Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon.
Hybrid Working:Enjoy a blend of office and remote working.
Salary:Starting from £30,000 per annum
Benefits:Hybrid working, up to 33 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, on‑site parking, regular social events, and plenty of well‑being treats throughout the year.
Start Date:Immediate
About Tropic
Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special.
We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!
We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.
Tropic's Commitment to Equal Opportunities
Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity!
Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.
Company Overview
We’re on a mission to do good beyond beauty, leading the charge with clinically tested formulas that are both ethical and effective. We believe that with an Infinite Purpose, real change happens. Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.
#J-18808-Ljbffr
Ecommerce Executive in Croydon employer: RGIT Australia
Palladium Digital is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to lead transformative AI initiatives. With a strong focus on professional development, team members benefit from mentorship opportunities and the chance to engage with high-profile clients in a hybrid work environment based in London or Oxford. Join us to be part of a forward-thinking team that values collaboration and drives meaningful change in the business landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Executive in Croydon
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like RGIT Australia are looking for when hiring for a Ecommerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to RGIT Australia for the Ecommerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at RGIT Australia as a Ecommerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out RGIT Australia’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at RGIT Australia, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with RGIT Australia's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at RGIT Australia. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at RGIT Australia
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that RGIT Australia uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at RGIT Australia. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
