Full-time Contract Entry Level
Posted 30 Sep 2026
Description
Ready to Make a Real Difference?
We’re looking for a passionate and proactiveHealth & Wellbeing Adviserto join our team. If you're committed to helping people leadlonger, healthier, happier lives, this could be the perfect opportunity for you.
About the Role
As a Health & Wellbeing Adviser, you’ll play a vital role in delivering a range ofhealth assessments and primary care services. You'll coach individuals to make positive lifestyle changes, provide expert health advice, and support our customers through their wellbeing journey – from assessment to action.
You’ll be the person who helps them makebrave decisionsabout their health and gives them the tools, encouragement, and knowledge to follow through.
Key Responsibilities
Lifestyle Advice & Health Promotion
- Use a coaching approach to have open, honest conversations about lifestyle changes
- Promote healthier living in line with clinical policy and guidelines
- Deliver tailored lifestyle advice based on assessment results and health goals
- Offer and conduct follow-up coaching calls post-assessment
Clinical Duties
- Perform health assessment tests and explain clinical results clearly
- Identify risk factors and guide customers on how to reduce them
- Refer to GPs when appropriate and ensure accurate clinical recording
- Deliver primary care appointments following standard procedures
Customer Experience
- Deliver exceptional customer service at every stage of the health assessment
- Guide and empower customers to take control of their health
- Keep them informed, engaged, and supported throughout
- Act on feedback and continuously seek ways to improve their experience
Operational Support
- Manage supplies efficiently and support revenue/profitability initiatives
- Plan and prioritise your workload to match the appointments schedule
- Promote other services where relevant (e.g. musculoskeletal, dental, GP)
- Support health adviser community and participate in CPD and promotional events
Who We’re Looking For
Qualifications & Experience:
- A vocational qualification in a health, fitness, or medical fieldor
- A degree in exercise physiology, nutrition, health sciences, or nursing equivalent
- Knowledge of anatomy and physiology in relation to health & lifestyle
- Confident using MS Office and clinical systems
- Previous experience in a customer-facing, 1:1 environment
Skills & Attributes:
- Empathetic and a strong communicator – you know how to really listen
- Skilled at interpreting health data and turning it into actionable advice
- Detail-focused and accurate in recording clinical information
- Able to prioritise and manage time effectively
- A team player who knows when to take the lead or refer to clinical colleagues
Why Join Us?
- A chance toimpact livesevery day
- Asupportive teamenvironment
- Access to arange of health services
- On-site parkingfor added convenience
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Health Advisor in Cheltenham employer: RGIT Australia
Palladium Digital is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to lead transformative AI initiatives. With a strong focus on professional development, team members benefit from mentorship opportunities and the chance to engage with high-profile clients in a hybrid work environment based in London or Oxford. Join us to be part of a forward-thinking team that values collaboration and drives meaningful change in the business landscape.
