At a Glance
- Tasks: Support day-to-day operations and ensure smooth service delivery for clients and tenants.
- Company: Join Cardo Group, a forward-thinking provider in building maintenance and retrofit services.
- Benefits: Competitive salary, career progression, wellbeing resources, and lifestyle discounts.
- Other info: Exciting growth opportunities in a supportive and inclusive work environment.
- Why this job: Be part of a team that values diversity, integrity, and excellence while making a real impact.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 26500 - 26500 £ per year.
Who We Are: Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well‑maintained. We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK’s most forward‑thinking maintenance and retrofit providers.
Role Overview: We are pleased to announce an opportunity to bring on board a Contracts Administrator to join our growing team at Cardo in Cardiff. This is a key support role, working closely with our Contracts Manager to ensure the smooth and efficient running of day‑to‑day operations. The successful candidate will play an important part in delivering quality service to our clients and tenants. This role offers opportunities for career progression, with a salary increase upon successful completion of the probation period.
Responsibilities:
- Logging jobs into our internal system
- Scheduling and communicating appointments with tenants
- Using client portals for updates and communication
- Liaising with clients, operatives, and subcontractors
- Monitoring and responding to emails in a timely manner
- Sending regular reports to client
- Raising purchase orders as required
- Supporting the Contracts Manager with general administrative tasks
- Collaborating effectively within a team environment
You Will Need:
- Previous experience in a customer service role
- Strong communication and interpersonal skills
- Highly organised with the ability to prioritise tasks throughout the day
- Confident working with internal systems and client portal
- A team player with a proactive, problem‑solving mindset
We will provide:
- Excellent development and progression opportunities
- Competitive Salary up to £26,500 starting salary – DOE
- Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
- Wellbeing Resources and Counselling services
- Retail & Lifestyle Discount Platform
- Enhanced Family Leave Provisions
- Recognition initiatives and awards
- Occupational Sick Pay
Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.
Why Join Cardo Group? We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:
- Teamwork – We collaborate, support one another, and achieve more together.
- Integrity – We act with honesty, fairness, and transparency in everything we do.
- Excellence – We set high standards and deliver quality for our people and our customers.
- Respect – We value every individual and create a space where all voices are heard.
We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.
Contracts Administrator in Cardiff employer: RGIT Australia
Cardo Group is an exceptional employer, offering a supportive and inclusive work environment in Cardiff where employees are valued and empowered to grow. With competitive salaries, excellent development opportunities, and a strong commitment to equity and diversity, we ensure that our team members thrive both personally and professionally while contributing to meaningful projects that enhance communities across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cardo Group and understanding their values and services. Tailor your answers to show how your skills align with their mission of delivering quality service and maintaining strong client relationships.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your previous customer service experience and how it relates to the Contracts Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Cardo Group.
We think you need these skills to ace Contracts Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Cardo Group and how your skills align with our values. Keep it concise but impactful!
Showcase Your Organisational Skills:As a Contracts Administrator, being organised is key. In your application, mention specific examples of how you've managed tasks or projects effectively in the past. We love to see a proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RGIT Australia
✨Know the Company Inside Out
Before your interview, take some time to research Cardo Group. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Contracts Administrator, strong communication is key. Prepare examples from your past experiences where you successfully communicated with clients or team members. This will demonstrate your ability to liaise effectively, which is crucial for the role.
✨Be Organised and Proactive
Highlight your organisational skills during the interview. You might want to discuss how you prioritise tasks or manage multiple responsibilities. Being proactive in problem-solving is also essential, so share instances where you took the initiative to resolve issues.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company.
