At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and managing enquiries.
- Company: Join GT Stewart, a top-rated law firm known for exceptional client care.
- Benefits: Enjoy competitive pay, healthcare options, and generous annual leave.
- Other info: Great opportunities for training and career growth in a supportive team.
- Why this job: Kickstart your career in a dynamic environment with real impact on client experiences.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 27000 - 33000 £ per year.
- Full-time Permanent Entry Level
- Posted 06 Aug 2026
- Description
Job Description
- Job Title
- Location
- Canterbury Office
- Working Pattern
15 guaranteed hours per week, working Monday and Tuesday, 9:00am to 5:30pm (with a one-hour unpaid lunch break).
Additional hours may be available to provide reception cover during periods of annual leave and other planned absences.
About GT Stewart
GT Stewart Solicitors & Advocates is a Legal 500 and Chambers & Partners recognised law firm with offices across London, the South East and the Midlands.
We are committed to providing exceptional legal services while delivering outstanding client care.
We are looking for a friendly, organised and professional Receptionist & Administrator to join our Canterbury office on a part-time basis.
This is an excellent opportunity for someone who enjoys working with people, takes pride in delivering exceptional customer service and thrives in a busy office environment.
The Role
As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional experience.
You will also support the firm's new enquiries process, ensuring prospective clients receive a prompt, courteous and efficient service.
Working closely with colleagues across the office, you will help ensure the smooth day-to-day running of reception while supporting the firm's client onboarding process.
Key Responsibilities
- Reception
- Welcome clients, visitors and contractors in a professional and friendly manner.
- Maintain a tidy, welcoming and well-presented reception area.
- Answer, screen and transfer incoming telephone calls efficiently.
- Respond to general enquiries and direct clients to the appropriate department.
- Manage incoming and outgoing post and deliveries.
- Book meeting rooms and prepare them for client meetings where required.
- Provide refreshments for clients and visitors as appropriate.
- Carry out general administrative tasks to support the office.
- New Enquiries
- Handle new client enquiries by telephone, email and in person.
- Obtain relevant information from prospective clients accurately and sensitively.
- Carry out initial conflict checks and client onboarding administration in line with firm procedures.
- Allocate enquiries to the appropriate legal team.
- Record enquiries accurately using the firm's case management system.
- Deliver a high standard of client care throughout the enquiry process.
- Follow up enquiries where appropriate and maintain accurate records.
- General Responsibilities
- Work collaboratively with colleagues across the firm to provide excellent administrative support.
- Maintain confidentiality and comply with GDPR, SRA requirements and firm policies.
- Provide reception cover during periods of annual leave and other planned absences where available.
- Undertake any other reasonable administrative duties appropriate to the role.
Person Specification
- Previous experience in a receptionist, front-of-house or customer service role.
- Excellent communication and interpersonal skills.
- Professional, approachable and confident manner.
- Strong organisational skills with excellent attention to detail.
- Ability to prioritise workload and remain calm in a busy environment.
- A positive, flexible and reliable approach to work.
- Previous experience working within a legal or professional services environment.
- Experience handling new client enquiries or customer onboarding.
- Experience using a case management system.
- Working With Us
At GT Stewart, we value our people and are committed to supporting their development and wellbeing. We offer:
- Optional Benenden Healthcare.
- Ongoing training and development opportunities.
- Modern IT systems and a supportive working environment.
- 23 days' annual leave plus bank holidays (pro rata), increasing with length of service.
- Birthday leave in addition to annual leave
- Bi-annual staff events and additional employee benefits.
- #J-18808-Ljbffr
Receptionist & Administrator in Canterbury employer: RGIT Australia
Palladium Digital is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to lead transformative AI initiatives. With a strong focus on professional development, team members benefit from mentorship opportunities and the chance to engage with high-profile clients in a hybrid work environment based in London or Oxford. Join us to be part of a forward-thinking team that values collaboration and drives meaningful change in the business landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Administrator in Canterbury
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We think you need these skills to ace Receptionist & Administrator in Canterbury
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
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