At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth front desk experience.
- Company: Join a family-owned hotel group with a rich history in hospitality.
- Benefits: Flexible hours, friendly team, and opportunities for growth in the hospitality industry.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
- Why this job: Be the first smile guests see and create memorable experiences every day.
- Qualifications: Customer service skills and a friendly attitude are key; experience is a bonus.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Part-time Permanent Entry Level
- Posted 21 Jul 2026
- Description
Summary
We are seeking a friendly and organised Part Time Receptionist to join our team in the vibrant hospitality and catering industry in Bournemouth.
This role is essential for providing excellent customer service and ensuring smooth operations at our front desk.
As the first point of contact for our guests, you will play a key role in creating a welcoming atmosphere and supporting the overall guest experience.
Responsibilities
- Greet and welcome guests in a warm and professional manner.
- Answer phone calls and respond to inquiries promptly and courteously.
- Manage bookings and reservations, ensuring accuracy and attention to detail.
- Maintain the reception area, keeping it tidy and presentable.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Handle guest complaints and feedback with professionalism and empathy.
- Collaborate with other team members to ensure a seamless guest experience.
Qualifications
- Previous experience in a customer service or receptionist role is preferred but not essential.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team and independently.
- Proficient in using office software and telephone systems.
- Excellent organisational skills and attention to detail.
- A friendly and approachable demeanour.
- Company Overview
Our family of hotels and luxury coaches has been providing great holidays since 1979.
The company now has 12 hotels in 10 popular UK resorts, and our fleet of luxury coaches ready to collect you and take you on your holidays.
Service, quality, welcoming, friendly staff and excellent value are at the heart of this family-owned company.
With family-friendly accommodation and entertainment throughout the year, we have something for everyone.
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Part Time Receptionist in Bournemouth employer: RGIT Australia
RGIT Australia is an outstanding employer that fosters a dynamic and inclusive work culture, perfect for those passionate about the beauty industry. With hybrid working options and competitive benefits, employees are encouraged to grow and thrive in their careers while contributing to the success of innovative product portfolios. Join us in a vibrant environment where your expertise in product marketing can truly shine and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist in Bournemouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at RGIT Australia and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part Time Receptionist in Bournemouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at RGIT Australia that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at RGIT Australia.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at RGIT Australia get a sense of who you are beyond your experience!
How to prepare for a job interview at RGIT Australia
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at RGIT Australia and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
