Full-time Permanent Duty Management
Posted 07 Aug 2026
Description
Previous customer facing retail management experience is essential for this role.
We need a new Duty Manager to help run and make our Borehamwood cinema a great place to visit and work!
Duty Managers have a key role as part of a busy cinema. Flexibility and the ability to work as part of a successful team will be required in this role. You will be responsible for supporting the Cinema Manager in the day-to-day running of the cinema. You will be there to lead and guide the Customer Service Assistants. A desire to work within a successful team and having a helpful and approachable personality is definitely required for this role. Previous supervisory experience would be a big advantage for this role.
What does the job involve?
- Providing friendly and helpful service to customers
- Supervising team members and ensuring key jobs get done
- Supporting the management team in ensuring compliance with company guidelines
- Communicating targets and objectives to the team
- Helping the management to train team members
- Cash management responsibilities
- Driving concession sales
- Maintaining high standards of cleanliness in all public areas of the cinema
- Delivering high standards of presentation and display
- Putting stock out in the concessions areas
- Keeping up to date with your knowledge of film releases
- Working as part of a team
- You will need to be available for evening shifts and during all school holiday periods
Benefits include
- Hourly rate of pay
- 28 days holiday per year including bank holidays
- Flexible hours
- Unlimited tickets for you and extra for your family and friends
- Minimum 30 hours per week contracted hours.
Must be available 0900 - 2300 all days, as hours are on a rota basis. You will be expected to do 1-2 close shifts per week finishing around 11pm.
Job Types: Full Time - 30hr Contract
Pay: £13.76 per hour
Customer facing food and beverage or retail supervisory: 2 years (required)
Company Overview
We are a growing cinema circuit anchored in our local communities with a company mission to deliver affordable family entertainment and outstanding customer service without compromising quality.
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Duty Manager | REEL Borehamwood employer: RGIT Australia
Palladium Digital is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to lead transformative AI initiatives. With a strong focus on professional development, team members benefit from mentorship opportunities and the chance to engage with high-profile clients in a hybrid work environment based in London or Oxford. Join us to be part of a forward-thinking team that values collaboration and drives meaningful change in the business landscape.
