Contracts Manager in Borehamwood

Borehamwood, SouthEast WD6, United Kingdom

Full-time Permanent Mid-level Senior

Who Are We: Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way.

Role Overview: The Contracts Manager will be responsible for managing, coordinating, and overseeing contracts related to social housing maintenance, refurbishment, and new build projects. This role ensures that all projects are delivered on time, within budget, and to the required quality and compliance standards. The successful candidate will work closely with internal teams, contractors, suppliers, and local authorities to support housing services and improve outcomes for residents.

Responsibilities:

• Manage contracts related to repairs and maintenance within the social housing portfolio.
• Ensure contracts comply with statutory regulations, health and safety legislation, and internal policies.
• Monitor contractor performance against KPIs, SLAs, and budgetary targets.
• Lead on procurement activities in collaboration with the procurement team, including tender preparation, evaluation, and contract award.
• Conduct regular site visits to ensure works are completed to agreed standards.
• Develop and maintain strong working relationships with external contractors, residents, and internal stakeholders.
• Manage contract variations, change orders, claims, and dispute resolution processes.
• Prepare regular reports for senior management on progress, risks, and financial performance.
• Support sustainability, energy efficiency, and social value objectives within project delivery.
• Ensure resident satisfaction through effective communication and responsive service delivery.

You Will Need:

• Proven experience in contract management within the social housing, construction, or property services sector.
• Strong knowledge of housing legislation, building regulations, and procurement practices.
• Excellent project management and organizational skills.
• Ability to manage budgets, schedules, and contractor relationships effectively.
• Strong negotiation and communication skills.
• Understanding of health and safety regulations and CDM requirements.

We Will Provide:

• Excellent development and progression opportunities.
• Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions].
• Life Assurance cover.
• Wellbeing Resources and Counselling services.
• Retail & Lifestyle Discount Platform.
• Enhanced Family Leave Provisions.
• Recognition initiatives and awards.
• Occupational Sick Pay.

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group? We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.