At a Glance
- Tasks: Support enterprise customers and manage incidents in a dynamic cloud environment.
- Company: RGIT Australia, a leading provider of managed services in Blantyre, Scotland.
- Benefits: 33 days annual leave, life assurance at 4x salary, and more.
- Other info: Permanent position with opportunities for professional growth.
- Why this job: Join a team where your technical skills make a real difference for clients.
- Qualifications: Experience in technical support with cloud and disaster recovery knowledge preferred.
The predicted salary is between 35000 - 45000 £ per year.
RGIT Australia, located in Blantyre, Scotland, is seeking a 3rd Line Support Analyst.
This full-time, permanent position demands a technically capable individual to support enterprise customers across a range of managed services.
Your role will involve ownership of incidents, coordination of support tickets, and collaboration with various technical teams.
A solid background in technical service desk or operational support is essential, with cloud and disaster recovery experience desirable.
The company offers numerous benefits, including 33 days annual leave and life assurance at 4x salary.
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We think you need these skills to ace Senior 3rd Line Support Engineer for Cloud & MSP in Blantyre
Technical Support
Incident Management
Support Ticket Coordination
Collaboration with Technical Teams
Cloud Services
Disaster Recovery
Operational Support
