At a Glance
- Tasks: Manage student accommodation, ensuring a safe and welcoming environment for residents.
- Company: Join Mezzino Limited, a leader in student accommodation management.
- Benefits: Full-time role with opportunities for career growth and development.
- Other info: Dynamic role with flexible hours and the chance to engage with local universities.
- Why this job: Make a difference in students' lives while honing your management skills.
- Qualifications: Experience in accommodation management and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
- Full-time Permanent Experienced
- Description
- Overview
As an Accommodation Manager at Mezzino Limited, you will be a proactive self-starter with strong organisational and interpersonal skills.
You will oversee the daily operations of a student accommodation site, ensuring a safe, efficient, and welcoming environment for residents.
Your role involves maximising occupancy levels, maintaining the property's operational efficiency, and building strong relationships with students, their parents, university personnel, and external contractors.
- Main Responsibilities
- Ensure the property is secure and well-maintained at all times.
- Maintain high standards of property presentation and cleanliness.
- Conduct sales tours and show flat viewings to maximise occupancy.
- Ensure required maintenance work within the properties is reported and completed in a timely manner.
- Achieve property KPIs, including arrears, occupancy, and customer satisfaction targets.
- Maintain accurate customer information in both the Mezzino booking system and other digital or hard-copy files, ensuring data security and GDPR compliance.
- Work collaboratively and flexibly to help the overall team deliver its objectives, supporting colleagues, suggesting improvements and sharing best practice.
- Oversee summer room turnaround, including check-ins/outs and inspections.
- Assist in obtaining and maintaining the HMO license and landlord accreditation (ANUK).
- Build and maintain relationships with local universities and higher institutions, attending events such as Open Days and Housing Fairs.
Person Specification
- Strong organisational and interpersonal skills, with the ability to manage multiple tasks and stakeholders effectively.
- Proficiency in Office 365 and familiarity with property management systems.
- Flexibility to adapt to the seasonal demands of the student accommodation sector, including occasional weekend work during peak periods.
- Strong ability to prioritise workload and manage competing tasks effectively.
- Confident in addressing disciplinary or welfare issues with sensitivity and professionalism.
- Able to work well under pressure and take initiative.
- Honest, reliable and trustworthy.
- Ideally minimum of 2's experience in accommodation management, preferably within the student housing or hospitality sectors.
Accommodation Manager in Birmingham employer: RGIT Australia
RGIT Australia is an outstanding employer that fosters a dynamic and inclusive work culture, perfect for those passionate about the beauty industry. With hybrid working options and competitive benefits, employees are encouraged to grow and thrive in their careers while contributing to the success of innovative product portfolios. Join us in a vibrant environment where your expertise in product marketing can truly shine and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RGIT Australia. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RGIT Australia
Don't be shy about reaching out to RGIT Australia directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RGIT Australia and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RGIT Australia
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
