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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Sosandar, a fast-growing online fashion brand loved by celebs and influencers.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Thriving environment with diverse team and flexible shifts.
- Why this job: Be part of a stylish brand and make a real impact in retail.
- Qualifications: Experience in people management and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
We are Sosandar, one of the UK’s fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore. At Sosandar, we are constantly striving to push boundaries and take our business to the next level.
Responsibilities:
- Sell our chic, stylish and fashionable women's clothing range with confidence.
- Articulate the best clothing items for the customers' body shape and end use requirements.
- Utilise a range of selling techniques to provide a brilliant customer experience while converting sales.
- Be present on the shop floor ensuring retail standards and customer service are delivered at all times.
- Thrive in an environment with targets and view your KPIs as an opportunity to motivate your teams.
- Support the Store Manager in leading a selling-focused environment.
- Assist the Manager in ensuring the store runs efficiently from an operational perspective.
- Competently manage Rota Planning to ensure cover reflects high footfall hours, delivery schedules, and product moves.
- Train the team on customer service, selling techniques, and resolve staffing queries for rota and daily tasks.
- Assist in managing overall operations ensuring compliance with company policies and procedures.
- Work with the Store Manager to understand the store’s KPIs and bring commercial ideas to improve them.
- Act as an escalation point for customer queries or concerns, ensuring a positive experience.
- Coach and develop your team to deliver an exceptional shopping experience and maximise productivity and profitability.
- Lead the team with positive and regular feedback and training.
- Be innovative and comfortable taking ownership and working autonomously in the Manager’s absence.
- Have experience of lone opening, closing, and cashing up of a store.
- Follow Visual Merchandising Pack instructions and deliver the brand’s aesthetics easily.
Skills we'd like you to have:
- Experience of People Management ideally at Assistant Manager Level.
- Competent in Excel, Word, and Microsoft Teams.
- Able to analyse reports extracting performance against KPIs.
- Highly organised individual who can motivate a team to high levels of productivity in a positive manner.
- Comfortable self-motivating as well as leading a happy team.
- Solution-focused attitude, able to thrive in a fast-paced environment.
Weekly hours: 40, varying shifts Monday to Sunday.
As an equal opportunities employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. Sosandar, therefore, very much welcomes applications from all individuals.
Assistant Manager employer: RGIT Australia
Contact Detail:
RGIT Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research Sosandar's latest collections, values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Practice your selling techniques! Think about how you would approach a customer in-store. Role-play with a friend or family member to get comfortable articulating the best clothing items for different body shapes and occasions.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved performance in previous roles. Highlighting your experience in people management will definitely catch their eye.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Sosandar team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about what inspires you in the fashion world and how you can bring that enthusiasm to Sosandar. We want to see your personality and flair!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your relevant experience in people management and retail, and don’t forget to mention any specific achievements that align with our goals at Sosandar.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Sosandar family!
How to prepare for a job interview at RGIT Australia
✨Know Your Fashion
Make sure you’re up to speed with the latest trends and styles that Sosandar offers. Familiarise yourself with their clothing range and be ready to discuss how you would recommend items based on different body shapes and customer needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll need to motivate and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching techniques and how you’ve improved team performance.
✨Understand KPIs
Get a grip on what KPIs are important for the role and think about how you can contribute to achieving them. Be ready to discuss any previous experience you have with analysing performance metrics and how you’ve used that data to drive sales.
✨Bring Ideas to the Table
Sosandar values innovation, so come prepared with some commercial ideas that could enhance store performance. Think about visual merchandising strategies or customer engagement techniques that could improve the shopping experience.