At a Glance
- Tasks: Investigate insurance claims, analyse information, and prepare detailed reports.
- Company: Join RGI Solutions, a leader in claims validation and fraud investigation for 35 years.
- Benefits: Enjoy a competitive salary, pension, 33 days holiday, and work-from-home options.
- Other info: Flexible working hours with a supportive and inclusive company culture.
- Why this job: Be part of a growing team that values diversity and encourages personal development.
- Qualifications: Experience in insurance investigation and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the job
For 35 years RGI Solutions have been the standard bearer in claims validation and fraud investigation services. With a proven track record of success and durability, we are currently experiencing our largest period of sustained growth and are looking for excellent individuals to join our brilliant investigations team. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Role Description
We are looking for desktop claims investigators to join our experienced and rapidly expanding team. As a claims investigator, you will be responsible for investigating insurance claims to determine their validity, analysing and reviewing relevant information, interviewing witnesses and claimants, and preparing reports. Technical knowledge, an inquisitive mind and attention to detail are essentials for the role that is perfectly suited for individuals who approach their tasks with impartiality, fairness and a desire to seek the truth.
Essential Skill
- Interviewing individuals
Desirable Skills
- Excellent communication and interpersonal skills, with the ability to communicate complex information effectively both verbally and in writing.
- Strong organisational and time management skills, with the ability to manage multiple assignments and meet deadlines.
- Knowledge of insurance policies and regulations, fraud investigation techniques, and legal procedures related to claims investigation.
- Ability to work independently with minimal supervision, as well as collaboratively in a team environment.
- Proficiency with relevant computer programs and software, such as Microsoft Word and Outlook, as well as experience with online platforms to share information on secure portals.
Great Traits
- Enthusiastic
- A desire for self-development
- Inquisitive
- Empathetic
- Ethical
Our ideal candidates are quick learners, proficient in independent work, and possess exceptional communication and analytical abilities with a minimum of 3 years insurance investigation background. Even if you don't meet all the specified criteria, we encourage you to apply, as we believe in keeping talented individuals on our radar for future opportunities.
If you are a self-motivated individual with a passion for investigative work and excellent analytical and communication skills, we encourage you to apply for this role. Join us in shaping the future of investigative solutions at RGI!
In return, you get;
- Competitive salary
- Pension
- 33 days holiday including bank holidays
- Additional birthday day off
- Work from home
- 37.5hr working week – Monday – Friday
We welcome applications from across the UK. To apply, simply send your CV, along with your contact information, to jamie.lankey@rgisolutions.co.uk
Desktop claims investigators in Worcester employer: RGI
At RGI Solutions, we pride ourselves on fostering a culture of respect and inclusivity, making us an exceptional employer for desktop claims investigators. With competitive salaries, generous holiday allowances, and a commitment to employee growth, we provide a supportive environment where your skills can flourish. Join our rapidly expanding team and be part of a company that values your contributions and encourages you to bring your best self to work.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop claims investigators in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and investigation sectors. You never know who might have a lead on a desktop claims investigator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching RGI Solutions and their values. Show them you’re not just another candidate; demonstrate your enthusiasm for their mission and how your skills align with their needs.
✨Tip Number 3
Practice your interviewing skills! Since this role involves interviewing claimants and witnesses, being able to communicate effectively is key. Role-play with a friend to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Desktop claims investigators in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role of a desktop claims investigator. Highlight your investigative background, communication skills, and any relevant technical knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your unique traits align with our values at RGI Solutions. Be genuine and let your personality come through.
Showcase Your Attention to Detail:As a claims investigator, attention to detail is key. Make sure your application is free from typos and errors. This not only shows your professionalism but also reflects your ability to handle important information accurately.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at RGI
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance policies and fraud investigation techniques. Familiarise yourself with the specific regulations that apply to claims investigations, as this will show your potential employer that you're serious about the role.
✨Practice Your Interviewing Skills
Since interviewing individuals is a key part of the job, practice your questioning techniques. Think about how you would approach different scenarios and prepare some questions that demonstrate your ability to gather information effectively.
✨Showcase Your Communication Skills
Be ready to demonstrate your excellent communication abilities during the interview. Prepare examples of how you've communicated complex information in the past, both verbally and in writing, as this will highlight your suitability for the role.
✨Emphasise Your Organisational Skills
With multiple assignments to manage, it's crucial to showcase your organisational and time management skills. Share specific examples of how you've successfully juggled tasks in previous roles, and be prepared to discuss how you prioritise your workload.
