At a Glance
- Tasks: Investigate insurance claims, analyse information, and prepare detailed reports.
- Company: Join RGI Solutions, a leader in claims validation and fraud investigation for 35 years.
- Benefits: Enjoy a competitive salary, pension, 33 days holiday, and work-from-home options.
- Other info: Flexible working hours with a supportive and inclusive company culture.
- Why this job: Be part of a growing team that values diversity and encourages personal development.
- Qualifications: Experience in insurance investigation and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the job
For 35 years RGI Solutions have been the standard bearer in claims validation and fraud investigation services. With a proven track record of success and durability, we are currently experiencing our largest period of sustained growth and are looking for excellent individuals to join our brilliant investigations team. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Role Description
We are looking for desktop claims investigators to join our experienced and rapidly expanding team. As a claims investigator, you will be responsible for investigating insurance claims to determine their validity, analysing and reviewing relevant information, interviewing witnesses and claimants, and preparing reports. Technical knowledge, an inquisitive mind and attention to detail are essentials for the role that is perfectly suited for individuals who approach their tasks with impartiality, fairness and a desire to seek the truth.
Essential Skill
- Interviewing individuals
Desirable Skills
- Excellent communication and interpersonal skills, with the ability to communicate complex information effectively both verbally and in writing.
- Strong organisational and time management skills, with the ability to manage multiple assignments and meet deadlines.
- Knowledge of insurance policies and regulations, fraud investigation techniques, and legal procedures related to claims investigation.
- Ability to work independently with minimal supervision, as well as collaboratively in a team environment.
- Proficiency with relevant computer programs and software, such as Microsoft Word and Outlook, as well as experience with online platforms to share information on secure portals.
Great Traits
- Enthusiastic
- A desire for self-development
- Inquisitive
- Empathetic
- Ethical
Our ideal candidates are quick learners, proficient in independent work, and possess exceptional communication and analytical abilities with a minimum of 3 years insurance investigation background. Even if you don't meet all the specified criteria, we encourage you to apply, as we believe in keeping talented individuals on our radar for future opportunities.
If you are a self-motivated individual with a passion for investigative work and excellent analytical and communication skills, we encourage you to apply for this role. Join us in shaping the future of investigative solutions at RGI!
In return, you get;
- Competitive salary
- Pension
- 33 days holiday including bank holidays
- Additional birthday day off
- Work from home
- 37.5hr working week – Monday – Friday
We welcome applications from across the UK. To apply, simply send your CV, along with your contact information, to jamie.lankey@rgisolutions.co.uk
Desktop claims investigators in Edinburgh employer: RGI
At RGI Solutions, we pride ourselves on fostering a supportive and inclusive work culture where every team member is valued for their unique contributions. As a desktop claims investigator, you will benefit from competitive salaries, generous holiday allowances, and the flexibility of working from home, all while being part of a rapidly growing company that prioritises employee development and ethical practices. Join us in our mission to uphold integrity in claims investigation and enjoy a rewarding career with ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop claims investigators in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RGI Solutions on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common claims investigation scenarios. Think about how you'd handle them and be ready to share your thought process. We want to see that inquisitive mind in action!
✨Tip Number 3
Show off your communication skills! During interviews, practice explaining complex ideas simply. This will demonstrate your ability to communicate effectively, which is key for a claims investigator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Desktop claims investigators in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role of a desktop claims investigator. Highlight your investigative background, communication skills, and any relevant technical knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims investigation and how your values align with our culture at RGI Solutions. Be genuine and let your personality come through.
Showcase Your Skills:In your application, don’t just list your skills—demonstrate them! Provide examples of how you've used your analytical abilities or communication skills in past roles. We love seeing real-life applications of your talents.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RGI
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance policies and fraud investigation techniques. Familiarise yourself with the specific regulations that apply to claims investigations, as this will show your potential employer that you're serious about the role.
✨Practice Your Interviewing Skills
Since interviewing individuals is a key part of the job, practice your questioning techniques. Think about how you can effectively communicate complex information and get the most out of your conversations with witnesses and claimants.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage multiple assignments and meet deadlines. Share examples from your past experiences where your strong organisational skills made a difference in your work.
✨Emphasise Your Team Spirit
While the role requires independent work, it’s also important to highlight your ability to collaborate with others. Share instances where you’ve worked well in a team environment, showcasing your interpersonal skills and empathy.
