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- Tasks: Lead a supportive service, ensuring safety and compliance for individuals with diverse needs.
- Company: A mission-driven organisation focused on brighter futures and better lives.
- Benefits: Competitive salary, career development, and a positive work culture.
- Other info: Join a dynamic team dedicated to continuous improvement and inclusivity.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity is available for an Assistant Service Manager to help lead a service where individuals are supported to live the life they want to live. This role focuses on maintaining a safe and enabling environment while ensuring compliance with regulatory and statutory guidance, good practice, and relevant legislation.
Role Purpose
The purpose of this role is to assist with the management and leadership of the service, reflecting a mission of brighter futures and better lives. You will remain ready and willing to act on behalf of the Service Manager when they are unavailable. In CQC registered locations, you will understand Registered Manager responsibilities to ensure legal requirements are met.
Key Responsibilities
- Leadership Support: Manage and lead the service alongside the Service Manager.
- People Support: Work with families and multi-disciplinary teams to reduce health inequalities and achieve the best possible measurable outcomes for the people supported.
- Financial Management: Participate in the budget-setting process and monitor financial performance via monthly accounts.
- Operational Efficiency: Manage labor costs through effective rostering and minimizing agency use.
- Performance Management: Proactively identify and resolve staff performance or behavior that falls below organizational standards.
- Compliance: Ensure all training within the service is fully compliant and that statutory requirements, such as Health and Safety and CQC, are met.
- Culture: Demonstrate practice leadership to ensure a positive and open culture where continuous improvement is evident.
Person Specification
Experience
- Essential: Experience in leading a team.
- Essential: Experience working with vulnerable people, such as those with learning disabilities, autism, or an acquired brain injury.
- Desirable: Experience managing budgets, financial information, and setting objectives.
Knowledge & Skills
- Essential: Knowledge of sector regulatory bodies and legislation.
- Essential: Proficient IT skills, including Office 365 Word, Excel, and Outlook.
- Essential: Effective communication at all levels and the ability to manage oneself.
- Desirable: Holder of an L4 RQF Diploma in Adult Care (or equivalent), or a willingness to work towards it.
Specialist Requirements
- PBS Priority Services: Experience with behaviours that challenge and a BTEC Level 4 Certificate in Positive Behaviour Support are essential.
- PMLD Priority Services: Experience with profound and multiple learning disabilities is desirable, alongside a Level 3 Diploma in PMLD (or willingness to work towards).
Additional Requirements
A full UK driving license with access to a vehicle is highly desirable and may be essential for this Margate location. Candidates must act in line with the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.
Assistant Service Manager (Permanent) employer: RGH-Global
Contact Detail:
RGH-Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager (Permanent)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your responses to show how your experience aligns with their mission of brighter futures and better lives. Practice common interview questions to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. It’s a simple way to stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Assistant Service Manager (Permanent)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading teams and working with vulnerable individuals. We want to see how your skills align with our mission of brighter futures!
Showcase Your Compliance Knowledge: Since compliance is key in this role, don’t forget to mention any relevant experience you have with regulatory bodies and legislation. We’re looking for someone who understands the importance of meeting legal requirements.
Highlight Your Financial Savvy: If you’ve got experience managing budgets or financial performance, make it shine! We value candidates who can contribute to operational efficiency and help us keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference!
How to prepare for a job interview at RGH-Global
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the Assistant Service Manager role. Understand the importance of compliance with regulatory bodies and be ready to discuss how you've ensured safety and quality in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading a team, especially in challenging situations. Think about times when you’ve motivated staff or resolved conflicts, as this will demonstrate your capability to support the Service Manager effectively.
✨Understand Financial Management
Familiarise yourself with budget-setting processes and financial performance monitoring. Be ready to discuss any relevant experience you have in managing budgets or improving operational efficiency, as this is crucial for the role.
✨Emphasise Your People Skills
Since this role involves working with vulnerable individuals and multi-disciplinary teams, prepare to talk about your communication skills and how you’ve successfully collaborated with families and other professionals to achieve positive outcomes.