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For Companies At a Glance
- Tasks: Lead a supportive service, ensuring compliance and promoting brighter futures for individuals.
- Company: A dedicated organisation focused on improving lives and fostering inclusivity.
- Benefits: Competitive salary, professional development, and a positive work culture.
- Other info: Join a dynamic team committed to continuous improvement and community support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity is available for an Assistant Service Manager to help lead a service where individuals are supported to live the life they want to live. This role focuses on maintaining a safe and enabling environment while ensuring compliance with regulatory and statutory guidance, good practice, and relevant legislation.
Role Purpose
The purpose of this role is to assist with the management and leadership of the service, reflecting a mission of brighter futures and better lives. You will remain ready and willing to act on behalf of the Service Manager when they are unavailable. In CQC registered locations, you will understand Registered Manager responsibilities to ensure legal requirements are met.
Key Responsibilities
- Leadership Support: Manage and lead the service alongside the Service Manager.
- People Support: Work with families and multi-disciplinary teams to reduce health inequalities and achieve the best possible measurable outcomes for the people supported.
- Financial Management: Participate in the budget-setting process and monitor financial performance via monthly accounts.
- Operational Efficiency: Manage labor costs through effective rostering and minimizing agency use.
- Performance Management: Proactively identify and resolve staff performance or behavior that falls below organizational standards.
- Compliance: Ensure all training within the service is fully compliant and that statutory requirements, such as Health and Safety and CQC, are met.
- Culture: Demonstrate practice leadership to ensure a positive and open culture where continuous improvement is evident.
Person Specification
Experience
- Essential: Experience in leading a team.
- Essential: Experience working with vulnerable people, such as those with learning disabilities, autism, or an acquired brain injury.
- Desirable: Experience managing budgets, financial information, and setting objectives.
Knowledge & Skills
- Essential: Knowledge of sector regulatory bodies and legislation.
- Essential: Proficient IT skills, including Office 365 Word, Excel, and Outlook.
- Essential: Effective communication at all levels and the ability to manage oneself.
- Desirable: Holder of an L4 RQF Diploma in Adult Care (or equivalent), or a willingness to work towards it.
Specialist Requirements
- PBS Priority Services: Experience with behaviours that challenge and a BTEC Level 4 Certificate in Positive Behaviour Support are essential.
- PMLD Priority Services: Experience with profound and multiple learning disabilities is desirable, alongside a Level 3 Diploma in PMLD (or willingness to work towards).
Additional Requirements
- A full UK driving license with access to a vehicle is highly desirable and may be essential for this Margate location.
- Candidates must act in line with the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.
Assistant Service Manager employer: RGH-Global
Contact Detail:
RGH-Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of brighter futures and better lives. Show them you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your leadership experience and how you've supported vulnerable individuals in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting individuals shine through. We want to see how you can contribute to brighter futures and better lives!
Tailor Your Experience: Make sure to highlight your relevant experience in leading teams and working with vulnerable people. We’re looking for specific examples that demonstrate your skills and knowledge in this area.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, so we can easily see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Assistant Service Manager position.
How to prepare for a job interview at RGH-Global
✨Know Your Stuff
Make sure you brush up on the key responsibilities and requirements listed in the job description. Understand the role of an Assistant Service Manager, especially around compliance and leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've led a team or supported vulnerable individuals. Highlight any experience with financial management or compliance, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the service's culture, challenges they face, or how they measure success. This shows that you're not just interested in the job, but also in how you can contribute to their mission of brighter futures.
✨Demonstrate Your Values
Since the role emphasises fairness, respect, and inclusion, be ready to discuss how you embody these values in your work. Share examples of how you've fostered a positive environment or dealt with challenging situations while maintaining these principles.