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For Companies At a Glance
- Tasks: Lead a high-profile client portfolio and oversee diverse FM services.
- Company: Dynamic company focused on excellence in facilities management.
- Benefits: Competitive salary, car allowance, bonus, and career growth opportunities.
- Why this job: Make a meaningful impact while shaping service delivery and client relationships.
- Qualifications: Strong leadership in Total FM, excellent communication, and commercial acumen.
- Other info: Join a vibrant team and drive innovation in a complex environment.
The predicted salary is between 72000 - 84000 £ per year.
Are you an inspiring FM leader ready to take ownership of one of the most high-profile client portfolios in the UK? We’re seeking a dynamic Account Director to oversee a prestigious multi-site campus in Surrey. This is a standout opportunity for a strategic, commercially minded leader to shape service delivery, strengthen senior client relationships and drive continuous improvement across a complex Total FM environment.
If you thrive on challenge, enjoy influencing at the highest level, and want to make a meaningful impact across a major account, this role offers the perfect platform.
The Opportunity
As Account Director, you’ll be the driving force behind a full suite of FM services, covering:
- Hard & Technical Services
- Soft FM
- Security
- Catering
- Project Delivery
- Workplace Experience
You’ll lead a high-performing team, manage end‑to‑end operational delivery, and play a pivotal role in shaping long-term strategic direction. Your leadership will ensure exceptional service, robust compliance, commercial growth, and an outstanding workplace experience for thousands of users.
What You’ll Lead & Deliver
- Champion a culture of excellence, ensuring all contractual KPIs, SLAs, and quality standards are consistently achieved
- Build, nurture, and elevate senior-level client relationships, acting as the trusted partner for all operational and strategic matters
- Lead and motivate multidisciplinary teams, driving performance, development, and succession planning
- Oversee all technical and statutory compliance across a complex, high-risk estate
- Ensure effective management of suppliers and subcontractors, optimising value, quality, and delivery
- Drive commercial outcomes, including P&L ownership, cost efficiencies, and long-term growth opportunities
- Implement forward-thinking initiatives that enhance service delivery, innovation, and customer experience
What You’ll Bring
- Strong leadership experience within Total FM or Technical FM environments
- Expertise in managing M&E and critical infrastructure across complex estates
- Excellent knowledge of health & safety legislation, compliance frameworks, and safe systems of work
- Ability to create and embed best-in-class SOPs and EOPs for high‑risk or technical environments
- Proven track record in developing high-performance FM and engineering teams
- Confident communicator with the presence to influence senior stakeholders and provide expert guidance
- Experience delivering large-scale capital or infrastructure projects on time and on budget
- Commercially astute with a passion for improving service, driving value and strengthening partnerships
Director, Account Executive in Surrey employer: RGH-Global | People Services
Contact Detail:
RGH-Global | People Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Account Executive in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your leadership experience in Total FM environments. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Account Director position!
We think you need these skills to ace Director, Account Executive in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your leadership experience in Total FM and any relevant achievements that showcase your ability to manage complex estates and drive commercial outcomes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that demonstrate your strategic mindset and ability to build strong client relationships.
Showcase Your Leadership Style: We want to know how you lead teams! In your application, share examples of how you've motivated multidisciplinary teams and driven performance. This will help us see your potential as a leader at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at RGH-Global | People Services
✨Know Your Stuff
Make sure you’re well-versed in the Total FM landscape. Brush up on your knowledge of hard and technical services, as well as soft FM. Being able to discuss specific examples of how you've managed these areas will show that you’re not just a leader, but a knowledgeable one.
✨Showcase Your Leadership Style
Prepare to talk about your leadership experience and how you’ve motivated multidisciplinary teams in the past. Think of specific instances where you’ve driven performance or developed talent within your team. This is your chance to shine as a strategic leader!
✨Build Rapport with Senior Stakeholders
Since this role involves influencing at the highest level, practice how you’ll engage with senior clients. Be ready to share examples of how you’ve built and nurtured relationships in previous roles. It’s all about showing you can be their trusted partner.
✨Demonstrate Commercial Acumen
Be prepared to discuss your experience with P&L ownership and driving commercial outcomes. Bring examples of how you’ve achieved cost efficiencies or identified growth opportunities. This will highlight your ability to deliver value and strengthen partnerships.