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For Companies At a Glance
- Tasks: Lead a supportive service helping individuals live their best lives.
- Company: Dynamic organisation focused on brighter futures and better lives.
- Benefits: Competitive salary, career development, and a positive work culture.
- Other info: Join a team that values fairness, respect, and inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience leading teams and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity is available for an Assistant Service Manager to help lead a service where individuals are supported to live the life they want to live. This role focuses on maintaining a safe and enabling environment while ensuring compliance with regulatory and statutory guidance, good practice, and relevant legislation.
Role Purpose
The purpose of this role is to assist with the management and leadership of the service, reflecting a mission of brighter futures and better lives. You will remain ready and willing to act on behalf of the Service Manager when they are unavailable. In CQC registered locations, you will understand Registered Manager responsibilities to ensure legal requirements are met.
Key Responsibilities
- Leadership Support: Manage and lead the service alongside the Service Manager.
- People Support: Work with families and multi-disciplinary teams to reduce health inequalities and achieve the best possible measurable outcomes for the people supported.
- Financial Management: Participate in the budget-setting process and monitor financial performance via monthly accounts.
- Operational Efficiency: Manage labor costs through effective rostering and minimizing agency use.
- Performance Management: Proactively identify and resolve staff performance or behavior that falls below organizational standards.
- Compliance: Ensure all training within the service is fully compliant and that statutory requirements, such as Health and Safety and CQC, are met.
- Culture: Demonstrate practice leadership to ensure a positive and open culture where continuous improvement is evident.
Person Specification
Experience
- Essential: Experience in leading a team.
- Essential: Experience working with vulnerable people, such as those with learning disabilities, autism, or an acquired brain injury.
- Desirable: Experience managing budgets, financial information, and setting objectives.
Knowledge & Skills
- Essential: Knowledge of sector regulatory bodies and legislation.
- Essential: Proficient IT skills, including Office 365 Word, Excel, and Outlook.
- Essential: Effective communication at all levels and the ability to manage oneself.
- Desirable: Holder of an L4 RQF Diploma in Adult Care (or equivalent), or a willingness to work towards it.
Specialist Requirements
- PBS Priority Services: Experience with behaviours that challenge and a BTEC Level 4 Certificate in Positive Behaviour Support are essential.
- PMLD Priority Services: Experience with profound and multiple learning disabilities is desirable, alongside a Level 3 Diploma in PMLD (or willingness to work towards).
Additional Requirements
A full UK driving license with access to a vehicle is highly desirable and may be essential for this Margate location. Candidates must act in line with the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.
Assistant Service Manager in Margate employer: RGH-Global | People Services
Contact Detail:
RGH-Global | People Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager in Margate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of brighter futures and better lives. Show them you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences with leading teams and supporting vulnerable individuals, as these are key aspects of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Service Manager in Margate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting individuals shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your Experience: Make sure to highlight your relevant experience, especially in leading teams and working with vulnerable people. We love seeing how your background aligns with our mission of brighter futures.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at RGH-Global | People Services
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the Assistant Service Manager role. Understand the importance of compliance with regulatory bodies and how to support vulnerable individuals. This knowledge will show that you're serious about the position and ready to step in when needed.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed challenging situations. Highlight how you’ve supported staff performance and fostered a positive culture, as these are crucial for this role.
✨Be Ready to Discuss Financial Management
Since financial oversight is part of the job, be prepared to talk about your experience with budgeting and monitoring financial performance. Bring specific examples of how you've managed costs effectively in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when working with families and multi-disciplinary teams. Practice articulating your thoughts clearly and confidently, and think of scenarios where you've successfully navigated complex conversations.