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- Tasks: Promote and sell broadband services directly to residents in Manchester.
- Company: Forward-thinking broadband provider with a focus on customer satisfaction.
- Benefits: Attractive salary, commission potential, 25+ days leave, and private medical cover.
- Why this job: Join a recognised company and make a real impact in the community.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for career progression and personal development.
The predicted salary is between 28000 - 39200 Ā£ per year.
Residential Sales Representative (Customer-Focused) ā Location: Manchester area
Base Salary: Ā£28,000 per annum, plus On-Target Commission cĀ£28,000+
Please note: This is a field-based position with working hours typically Monday to Friday, 10:30am to 7:00pm, due to the nature of in-person customer engagement.
Role Overview
In this position, you will promote and sell a leading broadband service directly to residents in selected residential developments and apartment buildings. Acting as the primary representative for the brand, you will engage potential customers through in-person interactions, maximise every sales opportunity during visits, distribute relevant promotional information, establish positive connections with residents, participate in community or resident association events, clearly explain the service offerings, and gather valuable customer insights and opinions. Key performance expectations include aiming to approach approximately 100 households daily and secure around 3 successful sales per day. As performance improves and progression occurs through performance tiers, additional responsibilities may include following up on online enquiries, along with the potential for one day of home-based working (subject to business needs).
Main Responsibilities
- Achieve and surpass assigned sales goals while improving conversion ratios
- Complete a structured daily plan of customer visits
- Optimise the outcome of each customer interaction
- Serve as a positive representative and ambassador for the brand
- Uphold and demonstrate the organisation's core values in all engagements
- Clearly communicate the key advantages and features of the service
- Highlight the strengths and unique selling points of the client's offerings
- Gather and report customer views on the brand, service quality, pricing, market competition, and promotional effectiveness
Candidate Profile
- Strong academic background or equivalent demonstrated achievement
- Prior experience in a sales-focused position
- Proven ability to present and explain a product or service to customers, adapting your approach to address individual needs and successfully close sales
- Experience managing customer feedback, concerns, or complaints effectively
- Highly driven, enthusiastic individual with a genuine passion for sales and a positive attitude toward challenging targets
- Ambitious mindset with comfort working toward and exceeding performance metrics
Why Join This Organisation?
Our client is a forward-thinking broadband provider committed to delivering high-quality connectivity with a strong focus on customer satisfaction. They have received industry recognition for service excellence and workplace culture, including awards for provider performance and employee wellbeing.
Key Employee Benefits
- Attractive base pay with strong earning potential through commission
- 25 days of annual leave, rising progressively to a maximum of 35 days
- Additional paid time off for occasions such as your birthday, relocation, marriage/civil partnership, and volunteering
- Private medical cover
- Life assurance equivalent to 4x your base salary
- Pension scheme with employer matching contributions up to 4%
- Access to retail discounts from a wide range of well-known brands
- Complimentary broadband service (where available in the coverage area)
- Enhanced maternity/paternity pay provisions
Our client is fully committed to equality of opportunity for all applicants and staff, embedding this principle deeply within their culture and values. They actively encourage applications from individuals of all backgrounds and experiences.
B2C Residential Sales Advisor (Manchester) employer: RGH-Global Ltd
Contact Detail:
RGH-Global Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land B2C Residential Sales Advisor (Manchester)
āØTip Number 1
Get to know the area! Familiarise yourself with the residential developments and apartment buildings in Manchester. The more you know about where you're selling, the better you'll connect with potential customers.
āØTip Number 2
Practice your pitch! Role-play with a friend or family member to refine how you present the broadband service. Make sure you can clearly explain the benefits and unique selling points in a way that resonates with different types of residents.
āØTip Number 3
Network like a pro! Attend community events or resident association meetings to build relationships. This not only helps you gather insights but also positions you as a trusted representative of the brand.
āØTip Number 4
Don't forget to follow up! After your initial visits, reach out to those who showed interest but didn't commit. A friendly reminder can make all the difference in closing that sale. And remember, apply through our website for the best chance!
We think you need these skills to ace B2C Residential Sales Advisor (Manchester)
Some tips for your application š«”
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the B2C Residential Sales Advisor role. Highlight any previous sales experience and customer engagement skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Be sure to mention your enthusiasm for engaging with customers face-to-face.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements, like sales targets you've smashed or customer feedback you've received. Numbers speak volumes, so donāt shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for this exciting opportunity. Plus, itās super easy!
How to prepare for a job interview at RGH-Global Ltd
āØKnow Your Product Inside Out
Before the interview, make sure you understand the broadband service you'll be selling. Familiarise yourself with its features, benefits, and unique selling points. This will help you answer questions confidently and demonstrate your passion for the product.
āØPractice Your Sales Pitch
Since this role is all about engaging customers, practice your sales pitch beforehand. Role-play with a friend or family member to refine your approach. Focus on how to adapt your pitch based on different customer needs and how to close a sale effectively.
āØShowcase Your Customer Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you handled feedback or complaints, as well as how you built positive relationships. This will show your potential employer that you're not just a salesperson, but a customer-focused representative.
āØBe Ready for Performance Metrics Discussion
Understand the key performance expectations for the role, such as approaching 100 households daily and securing sales. Be prepared to discuss how you plan to meet or exceed these targets. Showing that you're results-driven will impress the interviewers.
