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- Tasks: Provide hands-on support for treasury systems and troubleshoot technical issues.
- Company: Join a global consultancy firm with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make an impact in finance tech while developing your skills in a dynamic environment.
- Qualifications: 5+ years of experience with FIS Quantum and Echos, strong SQL skills required.
- Other info: Collaborative team culture with a focus on compliance and governance.
The predicted salary is between 36000 - 60000 £ per year.
A global consultancy firm is looking for a highly capable Service Engineer to provide production support for FIS Quantum, FIS Echos, and related treasury systems. The role involves close integration with Oracle Fusion Financials, specifically Intercompany, General Ledger (GL), and Cash Management. Ideal candidates will bring a blend of treasury operations knowledge and technical troubleshooting experience, ensuring smooth and compliant financial workflows across global operations.
Key Responsibilities
- Treasury Systems Support
- Deliver hands-on support for FIS Quantum and Echos treasury management platforms.
- Manage and maintain static data within the Quantum environment to preserve data integrity.
- Troubleshoot and enhance Enterprise Workflow Framework (EWF), including reports and action triggers.
- Identify and resolve issues related to bank statement processing and cashflow integrations.
- Configure and support Cash Xplorer functionality.
- Support key treasury functions such as In-House Banking (IHB), cash forecasting, and intercompany settlements.
- Become proficient in internal systems to provide full-spectrum user support.
- Handle incoming support tickets, triage priorities, and deliver timely resolutions.
- Document solutions and contribute to the internal knowledge base.
- Participate in upgrades, patch testing, and performance tuning activities.
- Leverage Oracle and SQL Server database expertise to manage system performance and troubleshoot data-related issues.
- Write and optimise SQL queries for data extraction and operational reporting.
- Apply knowledge of the FIS Quantum data model to resolve complex technical issues.
- Work with data integration tools such as Oracle GoldenGate and data pipeline frameworks.
- Ensure smooth data flow between FIS systems and Oracle Fusion modules (AGIS, GL).
- Maintain clear documentation including SOPs, process flows, and system update impact assessments.
- Perform regression testing and readiness assessments ahead of Oracle Cloud quarterly updates.
- Ensure adherence to SOX compliance standards and maintain strong internal controls.
- Participate in change management processes to minimise business disruptions and ensure continuity.
Required Qualifications
- 5+ years of hands-on experience supporting FIS Quantum and Echos treasury platforms.
- Strong understanding of financial systems static data structures.
- Advanced SQL skills and familiarity with both Oracle and SQL Server environments.
- Experience working with and troubleshooting Quantum's Enterprise Workflow Framework (EWF).
- Solid grasp of treasury operations including IHB, forecasting, and intercompany settlements.
- Experience managing integrations for bank statements and cashflow processes.
- Proficient in configuring and troubleshooting Cash Xplorer.
- Familiar with Oracle GoldenGate and modern data integration technologies.
- Understanding of regulatory and audit frameworks, including SOX compliance.
- Comfortable using FIS support tools and managing cases via internal ticketing systems.
Service Engineer FIS Quantum/Echos Production Support in London employer: RGH-Global Ltd
Contact Detail:
RGH-Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer FIS Quantum/Echos Production Support in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to their treasury systems. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone vouch for you can make a huge difference when it comes to landing that interview.
✨Tip Number 3
Prepare for technical questions! Brush up on your SQL skills and be ready to discuss your experience with FIS Quantum and Echos. Practising common troubleshooting scenarios can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Engineer FIS Quantum/Echos Production Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with FIS Quantum and Echos, as well as any relevant treasury operations knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that relate to the responsibilities listed in the job description. Let us know why you’re excited about joining our team!
Show Off Your Technical Skills: Since this role involves a lot of technical troubleshooting, make sure to showcase your SQL skills and experience with Oracle and SQL Server. We love seeing examples of how you've tackled complex issues in the past, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at RGH-Global Ltd
✨Know Your Stuff
Make sure you brush up on FIS Quantum and Echos platforms before the interview. Familiarise yourself with their functionalities, especially around treasury operations like cash forecasting and intercompany settlements. Being able to discuss specific features or recent updates will show that you're genuinely interested and knowledgeable.
✨SQL Skills on Display
Since advanced SQL skills are a must for this role, prepare to showcase your expertise. Think of examples where you've written or optimised SQL queries in past roles. You might even be asked to solve a problem on the spot, so practice some common scenarios beforehand!
✨Troubleshooting Tales
Be ready to share specific instances where you've troubleshot issues within treasury systems or managed integrations. Highlight your thought process and how you approached the problem. This will demonstrate your technical troubleshooting experience and your ability to maintain smooth financial workflows.
✨Compliance is Key
Understanding SOX compliance and internal controls is crucial for this position. Prepare to discuss how you've ensured compliance in previous roles, and be ready to talk about any documentation processes you've implemented. This will show that you take governance seriously and can contribute to maintaining strong internal controls.
