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- Tasks: Promote and sell broadband services directly to residents in Leeds.
- Company: A forward-thinking broadband provider focused on customer satisfaction.
- Benefits: Attractive salary, commission potential, 25+ days leave, and private medical cover.
- Why this job: Join a recognised company and make a real impact in the community.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for career growth and personal development.
The predicted salary is between 28000 - 39200 Ā£ per year.
Overview
Residential Sales Representative (Customer-Focused) | Location: Leeds area | Base Salary: Ā£28,000 per annum, plus On-Target Commission cĀ£28,000+
Please note: This is a field-based position with working hours typically Monday to Friday, 10:30am to 7:00pm, due to the nature of in-person customer engagement.
Role Overview
In this position, you will promote and sell a leading broadband service directly to residents in selected residential developments and apartment buildings. Acting as the primary representative for the brand, you will engage potential customers through in-person interactions, maximise every sales opportunity during visits, distribute relevant promotional information, establish positive connections with residents, participate in community or resident association events, clearly explain the service offerings, and gather valuable customer insights and opinions. Key performance expectations include aiming to approach approximately 100 households daily and secure around 3 successful sales per day. As performance improves and progression occurs through performance tiers, additional responsibilities may include following up on online enquiries, along with the potential for one day of home-based working (subject to business needs).
Main Responsibilities
- Achieve and surpass assigned sales goals while improving conversion ratios
- Complete a structured daily plan of customer visits
- Optimise the outcome of each customer interaction
- Serve as a positive representative and ambassador for the brand
- Uphold and demonstrate the organisation's core values in all engagements
- Clearly communicate the key advantages and features of the service
- Highlight the strengths and unique selling points of the client's offerings
- Gather and report customer views on the brand, service quality, pricing, market competition, and promotional effectiveness
Candidate Profile
- Strong academic background or equivalent demonstrated achievement
- Prior experience in a sales-focused position
- Proven ability to present and explain a product or service to customers, adapting your approach to address individual needs and successfully close sales
- Experience managing customer feedback, concerns, or complaints effectively
- Highly driven, enthusiastic individual with a genuine passion for sales and a positive attitude toward challenging targets
- Ambitious mindset with comfort working toward and exceeding performance metrics
Why Join This Organisation?
Our client is a forward-thinking broadband provider committed to delivering high-quality connectivity with a strong focus on customer satisfaction. They have received industry recognition for service excellence and workplace culture, including awards for provider performance and employee wellbeing.
Key Employee Benefits
- Attractive base pay with strong earning potential through commission
- 25 days of annual leave, rising progressively to a maximum of 35 days
- Additional paid time off for occasions such as your birthday, relocation, marriage/civil partnership, and volunteering
- Private medical cover
- Life assurance equivalent to 4x your base salary
- Pension scheme with employer matching contributions up to 4%
- Access to retail discounts from a wide range of well-known brands
- Complimentary broadband service (where available in the coverage area)
- Enhanced maternity/paternity pay provisions
Our client is fully committed to equality of opportunity for all applicants and staff, embedding this principle deeply within their culture and values. They actively encourage applications from individuals of all backgrounds and experiences.
B2C Residential Sales Advisor (Leeds) employer: RGH-Global Ltd
Contact Detail:
RGH-Global Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land B2C Residential Sales Advisor (Leeds)
āØTip Number 1
Get to know the area! Familiarise yourself with the residential developments and apartment buildings in Leeds. The more you know about the neighbourhood, the better you can connect with potential customers and tailor your pitch.
āØTip Number 2
Practice your pitch! Role-play with a friend or family member to refine how you present the broadband service. Make sure you can clearly explain the benefits and unique selling points, so youāre ready to impress when you meet residents.
āØTip Number 3
Be proactive in community events! Attend local gatherings or resident association meetings to network and build relationships. This is a great way to establish trust and get your name out there as the go-to person for broadband solutions.
āØTip Number 4
Donāt forget to follow up! After meeting potential customers, make sure to check in with them later. A simple message can keep you top of mind and show that you genuinely care about their needs. And remember, apply through our website for the best chance at landing this role!
We think you need these skills to ace B2C Residential Sales Advisor (Leeds)
Some tips for your application š«”
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the B2C Residential Sales Advisor role. Highlight any previous sales experience and customer engagement skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sales and how you can contribute to our team. Be sure to mention why you're excited about working with us in Leeds.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements, like sales targets you've smashed or customer feedback you've received. Numbers speak volumes, so donāt be shy about sharing them with us!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for this exciting opportunity. We canāt wait to hear from you!
How to prepare for a job interview at RGH-Global Ltd
āØKnow Your Product Inside Out
Before the interview, make sure you understand the broadband service you'll be selling. Familiarise yourself with its features, benefits, and unique selling points. This will help you confidently explain the service to potential customers and demonstrate your passion for the product.
āØPractice Your Sales Pitch
Since this role is all about engaging with customers, practice your sales pitch beforehand. Role-play with a friend or family member to refine your approach. Focus on how to adapt your pitch based on different customer needs and how to handle objections effectively.
āØShowcase Your Customer Engagement Skills
During the interview, highlight any previous experience where you've successfully engaged with customers. Share specific examples of how you've built relationships, gathered feedback, and turned interactions into sales. This will show that you can thrive in a customer-focused role.
āØDemonstrate Your Ambition and Drive
The company is looking for someone who is highly driven and enthusiastic about sales. Be prepared to discuss your personal goals and how you plan to exceed performance metrics. Show them that you're not just looking for a job, but a chance to grow and succeed within their organisation.
