Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team supporting individuals with complex needs and empower them to live their best lives.
- Company: Join a leading care provider dedicated to making a difference in Canterbury.
- Benefits: Competitive salary, full-time hours, and the chance to make a real impact.
- Other info: Opportunity for personal growth in a supportive and inclusive environment.
- Why this job: Be a vital part of a mission to create brighter futures for those in need.
- Qualifications: Experience with vulnerable individuals and team leadership is essential.
The predicted salary is between 29012 - 29012 £ per year.
RGH-Global is recruiting for an Assistant Service Manager on behalf of a leading care provider for a service located in Canterbury. This is a vital leadership position designed to support the management of a complex needs service, empowering individuals to live the life they want to live.
Salary and Location
- Salary: £29,012 per annum pro rata
- Location: Canterbury
- Position: Full-time
The Service
The successful candidate will lead a dedicated team supporting three adults with learning disabilities, physical disabilities, and communication needs. This is a complex needs service involving a high level of personal care, including moving and handling; one individual is PEG fed. Due to the location of the service, a driver's license is required.
Role Purpose
To assist with the management and leadership of the service, reflecting a mission of brighter futures and better lives. To maintain compliance with regulatory and statutory guidance, good practice, and relevant legislation. To be ready and willing to act on behalf of the Service Manager when they are unavailable. In CQC registered locations, to understand Registered Manager responsibilities and be legally responsible for meeting regulation requirements where required.
Accountabilities and Responsibilities
People Support
- Work with the people supported, their families, and Multi-Disciplinary Teams to provide better health care and reduce health inequalities.
- Create a culture that views risk positively to empower individuals and their social networks.
- Work in line with safeguarding legislation to create safe environments where staff and supported individuals feel heard.
Financial Management
- Work alongside the Service Manager to manage income and expenditure in line with organizational policies.
- Monitor financial performance via monthly accounts and participate in the budget setting process.
- Manage labour costs through effective rostering and minimizing agency use.
Leadership and Compliance
- Demonstrate effective practice leadership to ensure a positive and open culture of continuous improvement.
- Proactively resolve staff performance or behaviour issues that fall below standards.
- Ensure all training in the service is fully compliant and meets the requirements of the strategic business plan.
Person Specification
Experience
- Experience of working with vulnerable people such as those with learning disabilities, autism, or acquired brain injury (Essential).
- Experience of leading a team (Essential).
- Experience of managing budgets and financial information (Desirable).
- Experience of setting objectives and ensuring they are met (Desirable).
Knowledge and Skills
- Knowledge of sector regulatory bodies and legislation (Essential).
- Proficient IT skills, including Office 365 (Word, Excel, and Outlook) (Essential).
- Holder of L4 RQF Diploma in Adult Care or equivalent, or willing to work towards (Desirable).
- Effective communication at all levels and the ability to negotiate and resolve conflict (Essential/Desirable).
Behaviours
- Ability to manage oneself and practice leadership (Essential).
- Commitment to acting in line with principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement (Essential).
Apply today via RGH-Global to lead a team that believes "well-supported people support people well".
Assistant Service Manager employer: RGH - Global Ltd
Contact Detail:
RGH - Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work with complex needs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show your passion! When you get an interview, make sure to express why you care about supporting individuals with learning disabilities and how you can empower them. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as an Assistant Service Manager and how you'd handle them. This shows you're ready for the challenges of the role and can think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Service Manager role. Highlight your experience with vulnerable individuals and any leadership roles you've held. We want to see how your skills align with our mission of empowering individuals!
Showcase Relevant Experience: When detailing your work history, focus on your experience in managing teams and budgets. If you've worked in similar settings before, let us know! This will help us understand how you can contribute to our service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at RGH - Global Ltd
✨Know the Service Inside Out
Before your interview, make sure you understand the specific needs of the service you'll be managing. Research the challenges faced by individuals with learning disabilities and how your role can empower them. This will show your commitment and readiness to support both the team and the people they care for.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about situations where you resolved conflicts or improved team performance. Highlighting your leadership experience will demonstrate that you're ready to step up when the Service Manager is unavailable.
✨Understand Financial Management
Brush up on your budgeting skills and be ready to discuss how you've managed finances in previous roles. Be prepared to talk about how you would monitor financial performance and manage costs effectively, as this is crucial for the Assistant Service Manager position.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've communicated with various stakeholders, including families and multi-disciplinary teams. Share examples of how you've navigated difficult conversations or resolved conflicts to ensure everyone feels heard and supported.