Assistant Service Manager - Supported Living in Margate
Assistant Service Manager - Supported Living

Assistant Service Manager - Supported Living in Margate

Margate Full-Time 36000 - 60000 £ / year (est.) No home office possible
RGH-Global Limited

At a Glance

  • Tasks: Lead a team to provide exceptional care and support for individuals with complex needs.
  • Company: Join a respected social care provider making a real difference in people's lives.
  • Benefits: Enjoy competitive salary, ongoing training, and excellent career progression opportunities.
  • Why this job: Be part of a passionate team dedicated to person-centred care and continuous improvement.
  • Qualifications: Experience in social care leadership is a plus, but strong values and willingness to learn matter most.
  • Other info: Flexible shifts with no night work and a supportive environment for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

RGH Global is delighted to be recruiting on behalf of a respected social care provider for the position of Assistant Service Manager. This is an excellent opportunity to join a high-quality supported living service in Margate that provides specialist care to two individuals with complex needs, profound learning disabilities, autism, and mild behaviours that challenge. One individual uses Makaton signs, and both require high levels of personal care support.

The Role

This is a hands-on, leadership position reporting to the Service Manager. You will play a key role in driving service improvement, leading by example, and ensuring outstanding outcomes for the people we support. The role includes participation in the on-call rota.

Key Responsibilities

  • Work in partnership with the Service Manager to lead, motivate and develop a positive, high-performing team
  • Maintain the delicate balance between keeping people safe and enabling positive risk-taking
  • Demonstrate a thorough understanding of the social care sector and its impact on the lives of the individuals we support
  • Ensure full compliance with all policies, procedures and best-practice standards
  • Support recruitment, staff development and performance management in a fair, consistent and professional manner
  • Champion a culture of continuous improvement and excellence
  • Act as Service Manager during periods of absence
  • Work the required shift pattern: early shifts (7:00am – 2:30pm), late shifts (2:00pm – 9:30pm / 2:30pm – 10:00pm), including bank holidays. Occasional extension of shifts may be required for 1:1 staff supervision (no night shifts)

Person Specification

The successful candidate will:

  • Be passionate about delivering person-centred care and driving continuous improvement
  • Possess a positive, proactive and solutions-focused attitude
  • Share our core organisational values:
  • Respect – treating others as we would wish to be treated
  • Excellence – striving for the highest standards in everything we do
  • Integrity – always doing the right thing
  • Pride – taking genuine pride in the quality of our work
  • Previous experience in social care leadership is desirable, though we welcome applications from candidates who may not meet every criterion but demonstrate strong values and a genuine willingness to learn and develop.
  • What We Offer

    • Comprehensive induction and ongoing training
    • Regular coaching and professional development support
    • Excellent career progression opportunities
    • Competitive salary and benefits package

    We are proud to be a Disability Confident employer. Candidates who declare a disability and meet the essential criteria will be guaranteed an interview.

    How to Apply

    If you are interested in this opportunity and would like to discuss the role in confidence, please contact the RGH Global recruitment team. We look forward to hearing from you.

    Assistant Service Manager - Supported Living in Margate employer: RGH-Global Limited

    RGH Global is an exceptional employer, offering a supportive and inclusive work environment in Margate, Kent, where you can make a meaningful impact in the lives of individuals with complex needs. With a strong focus on professional development, comprehensive training, and a commitment to excellence, employees are empowered to grow their careers while championing person-centred care. Join us to be part of a dedicated team that values respect, integrity, and continuous improvement in social care.
    RGH-Global Limited

    Contact Detail:

    RGH-Global Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Service Manager - Supported Living in Margate

    ✨Tip Number 1

    Network like a pro! Reach out to people in the social care sector, especially those who work at RGH Global or similar organisations. A friendly chat can open doors and give you insider info about the role.

    ✨Tip Number 2

    Prepare for the interview by understanding the key responsibilities of the Assistant Service Manager role. Think about how your experiences align with leading a team and driving service improvement. We want to see your passion for person-centred care!

    ✨Tip Number 3

    Showcase your values during the interview. RGH Global is all about respect, excellence, integrity, and pride. Share examples from your past that highlight these values in action – it’ll make you stand out!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up.

    We think you need these skills to ace Assistant Service Manager - Supported Living in Margate

    Leadership Skills
    Team Motivation
    Understanding of Social Care Sector
    Compliance Knowledge
    Recruitment and Staff Development
    Performance Management
    Continuous Improvement
    Person-Centred Care
    Problem-Solving Skills
    Proactive Attitude
    Communication Skills
    Adaptability
    Integrity
    Respect for Others

    Some tips for your application 🫡

    Show Your Passion: When writing your application, let your passion for person-centred care shine through. We want to see how much you care about making a difference in the lives of individuals with complex needs.

    Tailor Your Application: Make sure to tailor your application to highlight your relevant experience and skills. We love seeing how your background aligns with our values and the specific requirements of the Assistant Service Manager role.

    Be Authentic: Don’t be afraid to show your personality! We appreciate authenticity, so share your unique perspective and experiences that have shaped your approach to social care.

    Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to hear from you!

    How to prepare for a job interview at RGH-Global Limited

    ✨Know Your Stuff

    Make sure you have a solid understanding of the social care sector, especially regarding supported living services. Familiarise yourself with the specific needs of individuals with complex needs and how to provide person-centred care. This knowledge will help you demonstrate your passion and commitment during the interview.

    ✨Showcase Your Leadership Skills

    Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight how you motivated others and maintained high standards. This is crucial for the Assistant Service Manager role, so be ready to discuss your leadership style and how you can inspire a positive team culture.

    ✨Emphasise Continuous Improvement

    Be prepared to talk about how you’ve championed continuous improvement in previous roles. Think of specific instances where you identified areas for enhancement and implemented changes that benefited both staff and service users. This aligns perfectly with the values of the organisation and shows you’re proactive.

    ✨Align with Their Values

    Familiarise yourself with the core values of respect, excellence, integrity, and pride. During the interview, weave these values into your responses. Show how your personal values align with theirs and provide examples of how you’ve embodied these principles in your work.

    Assistant Service Manager - Supported Living in Margate
    RGH-Global Limited
    Location: Margate

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